3,750 Reviews of Andrew Toyota - Service Center
Recall experience As soon as we got the recall notice my wife was afraid to use her car for fear of air bag problem. This dealership was prompt in ordering the parts an As soon as we got the recall notice my wife was afraid to use her car for fear of air bag problem. This dealership was prompt in ordering the parts and letting us know when we could bring our car in. The whole process was flawless and above my expectations. More
Best salesman at Andrew!! Although I didn't make a purchase today, I really appreciated all the time Prentiss took to explain all of my options from buying to leasing. He is ve Although I didn't make a purchase today, I really appreciated all the time Prentiss took to explain all of my options from buying to leasing. He is very knowledgable and explains everything in easy to understand ways. I didn't know much about how exactly leases work, but after talking with him I'm starting to realize how it can make sense! More
Outstanding Service, Great Staff! What sets Andrew Toyota apart from any other dealership is the way they understand and treat their customers. I find it a pleasure to come into the What sets Andrew Toyota apart from any other dealership is the way they understand and treat their customers. I find it a pleasure to come into the service department. Willie Willet has been my service advisor for a very long time he takes the extra time to make sure that my needs and the needs of my vehicle are taken care of in a timely manner. Josh in parts found a part that was not well identified by Toyota. We have owned 14 Toyota's since 1971. Eight of which have been purchased or lease through Andrew Toyota. More
Andrew Toyota is the best! I can't say enough about the great service. I live in Colorado but spend a lot of time in Wisconsin. I feel fortunate to have my car serviced at And I can't say enough about the great service. I live in Colorado but spend a lot of time in Wisconsin. I feel fortunate to have my car serviced at Andrew. Willie is always accommodating, friendly, and knowledgeable. I've never been to a better dealership! More
Wish everything was this easy! Allen and his team are the ultimate professionals. I've never hesitated to recommended them and Steve Butcher to my friends and associates. Keep up th Allen and his team are the ultimate professionals. I've never hesitated to recommended them and Steve Butcher to my friends and associates. Keep up the great work!. More
recall repair I selected this dealership because it was close to home, the car had been purchased in another city before I moved here. It was easy to set up an app I selected this dealership because it was close to home, the car had been purchased in another city before I moved here. It was easy to set up an appointment, they were well organized when I arrived at the dealership, and provided shuttle service so I did not have to wait at the dealership while my car was being worked on. The work was efficiently done, the car cleaned before it was returned, and they performed standard system checks and maintenance at no additional charge. They also checked the car and reported potential maintenance problems. Everyone at the dealership was very friendly and helpful. I would highly recommend this dealership to anyone looking for service. More
They left a towel stuffed under my hood I had brought my Scion in for service at Andrew Toyota and a couple months later, I found an item sticking out from under my hood. I started to pull I had brought my Scion in for service at Andrew Toyota and a couple months later, I found an item sticking out from under my hood. I started to pull at it and a whole used, greasy towel came out! I can't believe they left a whole towel under my car! More
I really like Andrew Toyota Scion!!!! I bought my Toyota Yaris new in 2010. I have taken it to Andrew's for all my service needs since then. I was delighted (because I am a woman) to be tr I bought my Toyota Yaris new in 2010. I have taken it to Andrew's for all my service needs since then. I was delighted (because I am a woman) to be treated respectfully and pleasantly by the sales person, who did not "talk down" to me. I believe I got a good, fair deal at the sale. I have taken my care to Andrew's for all of the recommended service. I have always been treated well. I have told others about Andrew's and have learned that their prices are very competitive. The waiting area inside the dealership is very comfortable. I was very pleased, at my last visit, to be told of a solution to a problem -- My car has very low mileage and it is hard for me to check the tire pressure. The tire pressure was very low. The service rep told me about replacing air in the tires with nitrogen, which would not be affected by the winter weather. The price was reasonable and I had that done. It is one less thing for me to worry about! The free car wash and the chocolate chip cookies provide a delightful "Have a nice day" message when the service is completed. I highly recommend Andrew's. Jo Kolanda More
242000 mile 4 Runner My 4 runner had a parasidic battery drain. Local mechanics were unable to find it. Drove me crazy when my battery wiuld be dead every morning. I saw t My 4 runner had a parasidic battery drain. Local mechanics were unable to find it. Drove me crazy when my battery wiuld be dead every morning. I saw the high ratings of Andrew Toyota and thought I'd give it a try. To say I was pleased with the service would be an understatement. The shuttle service .was great and the mechanics were able to find the drain the same day. When I thanked the service manager he jokingly said sometimes It's better to be lucky than good. Having been a production mechanic most of my life ( I'm 82 ) I choose to think it was more good than luck. These guys ARE good!! More
New vehicle The experience was unexpectedly pleasant, with no pressure. We have been taking the vehicle in for regular scheduled maintenance with the sam The experience was unexpectedly pleasant, with no pressure. We have been taking the vehicle in for regular scheduled maintenance with the same efficient, pleasant results. More