16 months again we took out Pontiac G-6 in for an oil change, simple enough. Picked up car seemed fine. Next day car sounds horrible, have it towed back to Mohr's. They proceed to tell us the timing chain need's to be replaced, $1600.00. Months later having noise problems again, they say let's change the oil every month to be safe. Okay, will do. 3 months ago they say looks good, let's just go 3 month's this next time. Get a call from them Nov. 2nd reminding us it's about time. Wife is off election day so she takes it in for oil change. While she's there she talks to a salesman (Josh) about possible trade in for new car. He comes up with a lease deal, she say's she has to talk to me first. So the next morning she starts the car and once again it sounds like crap. Had the car towed back to them and guess what? It's the timing chain again! Now this car has 82,000 miles on it, seems strange this goes twice in 16 months? they say they can't guarantee it won't happen again, so I come in with wife to see about trade in and check out the deal that Josh told my wife about. It is now 11/4. So my wife had told Josh she wanted payment about the same or less than she currently had. He say's no problem. So 3 hours later he comes to table and say's "sorry, that lease deal ended on the first" Unreal, how does this guy not know that the deal ended 4 days earlier?? He then offers a deal that would have DOUBLED the car payment. We just kind of laughed and said no way, that's BS, got up and went out to our car. Before we could leave, Josh and I think his boss come running out to our car saying they would take care of us and to give them 24 hours. It is now 10 days later and not a word from either of them. This dealership is really poor for both service and sales. Went to Bill Estes Ford in Brownsburg, got a car next day, they were awesome!!!! Will never go to any Andy Mohr dealership again!!!
I Recommend This Dealer:
Jason (shop) and Josh (sales)
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