Annapolis Hyundai

The vehicle delivery experience was second to none. Excellent service, fair pricing and a beautiful dealership. I highly recommend Annapolis Hyundai for your automotive needs. Excellent service, fair pricing and a beautiful dealership. I highly recommend Annapolis Hyundai for your automotive needs. More

Never have I been happier to know I will never have to deal with a business again. The fact that our Ionic 5 was a lemon was not their fault. That's on Hyundai. But the way their "service" dept. dealt wi deal with a business again. The fact that our Ionic 5 was a lemon was not their fault. That's on Hyundai. But the way their "service" dept. dealt with us during the four months it took Hyundai to process our lease buy-out was unconscionable. More than five weeks ago they simply went radio silent on whether/when the vehicle's issue could ever be resolved. Update? Ha! Even before that, virtually the only information we ever got was in response to multiple voicemails. I got to know the answering machine for Dino, the service manager, quite well. "I always respond to voicemails within 24 hours," it says. What a lie. But the final experience at the dealership to turn in the keys and get my lease buy-out payment was a real topper: Apparently Dino and the gang thought I had already left when they began yuckking it up about how happy they were that they wouldn't have to deal with me any more. Well Dino, no one is more glad than I am that I won't be dealing again with you. The vehicles your dealership sells are junk (google "Hyundai" and "ICCU" if you have several hours to read just a small portion of the zillions of complaints; there is a whole Facebook page devoted to the issue!), and you treat your customers as if they -- and not your crappy cars -- are the issue. Hyundai's flagrant disregard for state Lemon Law sure doesn't help. But my complaints about this dealership are attributable solely to this dealership. I would never wish their service department on anyone. Buyer beware. More

Jalen was a great help. Manager was easy to work with. Easy experience and went home grateful. Manager was easy to work with. Easy experience and went home grateful. More

Bought a car from the team at Annapolis Hyundai and had a genuinely smooth experience from start to finish. Everyone was polite, professional, and easy to work with—no pressure sales tactics, no haggling, an genuinely smooth experience from start to finish. Everyone was polite, professional, and easy to work with—no pressure sales tactics, no haggling, and they gave me a fair trade-in value up front. They answered all of my questions and had everything set up before I even walked in the door. When I arrived, they were ready to finalize the deal immediately, and the whole process was quick and hassle-free. Highly recommend. More

Excellent, expedient process. They facilitated the purchase well which was impressive given that I was coordinating from another state hours away. They facilitated the purchase well which was impressive given that I was coordinating from another state hours away. More

We had done our research and were ready to buy. Staff was clear, upfront & efficient. Staff was clear, upfront & efficient. More

Shawn made the entire process super easy. He was professional, fair, friendly, and overall great to work with. He was professional, fair, friendly, and overall great to work with. More

We recently bought a couple of vehicles from this dealership and my experience was expedient and seamless. I was referred to Shawn by relatives who had bought several vehicles through the years. Fro dealership and my experience was expedient and seamless. I was referred to Shawn by relatives who had bought several vehicles through the years. From the moment I reached out, Shawn was welcoming, listened to our needs, didn't pressure us, and delivered on the vehicles we were looking for in less than 24 hours. We would highly recommend Shawn and the entire team at Annapolis Hyundai to anyone looking to address their vehicles needs. More

Professional, fair, courteous, new facility, all departments courteous, good inventory, helpful staff in all departments departments courteous, good inventory, helpful staff in all departments More

I look forward to the car buying process about as much as a colonoscopy. Dealing with sleazy salespeople, nebulous pricing, and high pressure sales tactics sucks. Thankfully I had none of these issues with a colonoscopy. Dealing with sleazy salespeople, nebulous pricing, and high pressure sales tactics sucks. Thankfully I had none of these issues with Annapolis Hyundai. Tau was awesome and very knowledgeable. Their pricing was very fair and upfront being one of the very few dealerships that actually list realistic prices on the internet. This transparency reduced any desire for me to play the shop around game after consulting various internet pricing sources. They didn’t try to sell me a bunch of expensive packages or warranties, which made the buying process quick and painless. I basically just signed some loan paperwork and paid the down payment. The actual purchase process took only a little bit longer than Tesla’s uber streamlined process. I definitely recommend this dealer if you’re in the market for a Hyundai. More