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Antioch Chrysler Dodge Jeep Ram - Service Center

Antioch, IL

4.6
476 Reviews

476 Reviews of Antioch Chrysler Dodge Jeep Ram - Service Center

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June 08, 2020

Terrible customer service. Went to dealership I purchased vehicle from, they would not help me get a key in an emergency. Stay away from this dealer. Terrible customer service More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Skaronea
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Settles
April 30, 2019

Shady service department Brought my 2014 town n country 2 months ago no power steering, no power while the car is driving just cut out. The technicians could not figure out More

by THOMPSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dane Thompson and the Horrible service manager
April 27, 2019

Experience Andres is awesome he was very professional and friendly, really helped me a lot and I’ll be back to buy another one for my son. More

by nacuna004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres Aguilera
March 15, 2019

Horrible!!!!!! THIS PLACE IS THE DEFINITION OF CORRUPTION. I WOULD GIVE NO STARS IF IT WAS AN OPTION. THEY TRY TO GIVE YOU THE MOST HORRIBLE DEAL. THE FINANCE GUY MO More

by Cinlem
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Moises, Mark Ruffolo
Apr 27, 2019 -

Antioch Chrysler Dodge Jeep RAM responded

I am terribly sorry you feel that way. The issues we had regarding financing were based on information the bank acquired after the fact and really not at the dealership. I am sorry it turned out the way it did and if there is something we could have done we would have. Lending guidelines are determined by banks and the federal authorities.

November 27, 2017

Service Department was great TJ was Awesome Service Department was great. TJ is awsome. Came in for an oil change and have a couple of recalls done. Made sure i had a car to drive while mine was More

by Drag racer fo life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ
November 11, 2017

Service The service department here at Antioch dodge is awesome, they are a professional and very easy to work with, so good to see John Andrade back in servi More

by Road glide
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee McCoy
November 11, 2017

Help with my tires Stopped in because one of my tires was low, and I couldn't find an air pump at any gas stations. John was totally welcoming and helpful. I was in and More

by Diane2017
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Andrade
April 29, 2017

Best repair shop I have seen Very professional and thorough. TJ Burke took great care of us from start to finish. Would highly recommend and we will definitely return next time w More

by Lisa L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Burke
April 27, 2017

A very pleasant place to do business The people here were all so professional and polite. I was greeted by a gentleman named TJ Burke who assisted me through the entire process. He took c More

by Lisa L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Burke
February 23, 2017

A-1 Service from Day-1 Everyone from Kevin (who sold me my car) to Johnny Andrade (assistant service manager) has always delivered outstanding service no matter what the rea More

by Brenda1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Andrade