Antwerpen Hyundai of Clarksville - Service Center

The service department is excellent. Joseph kept me informed as to the status of my vehicle. Every time I bring my vehicle in for service Joseph is the one who lets me know what addition Joseph kept me informed as to the status of my vehicle. Every time I bring my vehicle in for service Joseph is the one who lets me know what additional service my vehicle might need and the cost. He is always very professional and friendly. More

they solved my problem and were courteous during the process. the technician was knowledgeable and corteous. process. the technician was knowledgeable and corteous. More

Hard to reach them and they don’t call back consistently. thank you for asking thank you for asking More

Carlos was very responsive to my service needs. Service was completed in a timely manner. Service was completed in a timely manner. More

Jasmine Sapp is an excellent service advisor - knowledgeable and personable. She worked closely with us for an engine replacement, which is a long process and kept us well informed every step of knowledgeable and personable. She worked closely with us for an engine replacement, which is a long process and kept us well informed every step of the way. More

Fast and efficient. It was a busy morning and they got it done in under 2 hours. It was a busy morning and they got it done in under 2 hours. More

If I could give it zero stars I would! The car was in their body shop for 4 weeks, when it should have taken 1 week at most. I had to call on a daily basis after the first week and a half The car was in their body shop for 4 weeks, when it should have taken 1 week at most. I had to call on a daily basis after the first week and a half to inquire about the status. I was lied to on a daily basis that it would be ready the next day. Once it was actually ready, they told us the car would no longer go into gear. The car was completely fine when we drove it there 4 weeks earlier and the gears were never a problem! We were then told that there was rodent damage and the service department determined that 2 switches would need replacing for a total cost of $854. First of all, whose rodents, mine or yours? Just saying the car was there for 4 weeks, a lot can happen in 4 weeks..... I refused to be held hostage by them any further and managed to drive the car to my regular mechanic. To no big surprise, he found the 2 switches to be in fine working order and there was no rodent damage anywhere in the engine compartment. The only switch that needed replacing was the stop light switch. Total cost $100. Bunch of gangsters. My advice, don't go there, unless you enjoy lining their pockets! More

Very friendly very clean but I would like to have a face to face instead of a text when I bring my car in to face instead of a text when I bring my car in More

Associates were friendly just took longer with appointment scheduled to have a oil change and tire rotation appointment scheduled to have a oil change and tire rotation More

Jasmine Sapp helped me a lot with my vehicle. She provided excellent and helpful service She provided excellent and helpful service More