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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
932 Reviews

932 Reviews of Arlington Heights Buick GMC - Service Center

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June 15, 2024

Chris was very helpful, he listening to my concerns, found the problem and fixed it, my car runs smooth now, he was very professional, thanks More

by myrnabenit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

He listened very well and was very professional and attentive. He fixed the problem with my car and so far, it's running smoothly. More

by myrnabenit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

After a costly repair ($3,000,00 +) the car now makes a loud engine noise. More

by louiskittler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Parisi
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

wanted to reach out and thank my service advisor - Chris Parisi - for another tremendous experience in the service department - Chris continues to take excellent care of my vehicle and i can't thank him eno More

by bob.schwartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

All of my questions and issues were resolved with the assistance of the service rep and repair staff of this dealership. More

by Retiredcfd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Fay
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Every time I bring in my Buick Lacrosse for service I am greeted with a smile, am efficiently processed, and end up very satisfied with my visit. Thank You, Jeff More

by parigini60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

Allie handled my service issue today for an oil change and all points check up. More

by gayle815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

I was happy with the service I received. My car was diagnosed in a timely matter. It was covered under warranty. Parts were ordered. Service was done when promised. More

by Irishn5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie
May 27, 2024

Dean is the best. This trip was fairly routine but he recognized me when I arrived and even with others at his desk let me know just to. leave the keys and he would ge More

by mgmarini74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Fay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Park Assist retrofit was installed quickly. Too bad I had to wait almost 20 months for it to be available for our Envision. More

by noName
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Fay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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