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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
927 Reviews
Call Service Center (847) 392-6660

927 Reviews of Arlington Heights Buick GMC - Service Center

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June 05, 2024

Every time I bring in my Buick Lacrosse for service I am greeted with a smile, am efficiently processed, and end up very satisfied with my visit. Thank You, Jeff More

by parigini60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 04, 2024

Allie handled my service issue today for an oil change and all points check up. More

by gayle815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024

I was happy with the service I received. My car was diagnosed in a timely matter. It was covered under warranty. Parts were ordered. Service was done when promised. More

by Irishn5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie
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May 27, 2024

Dean is the best. This trip was fairly routine but he recognized me when I arrived and even with others at his desk let me know just to. leave the keys and he would ge More

by mgmarini74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Fay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024

Park Assist retrofit was installed quickly. Too bad I had to wait almost 20 months for it to be available for our Envision. More

by noName
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Fay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024

I really appreciated the prompt and friendly. Also, the waiting area is very comfortable and I enjoyed the tea and cookies. More

by Judystoessel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Fay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024

Pleasant employees in a comfortable setting! Very pleased with my experience at Buick GMAC on Dundee Road. More

by caymusman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
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May 22, 2024 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Arlington Heights Buick GMC Team

Helpful
May 10, 2024

I have been purchasing automobiles from this dealership, and its previous owners, for over 35 years. I keep going back for the Buick quality, but more importantly, the excellent service they provide. More

by MDolsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Fay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024

Everything went as scheduled, was taken care of right away and did not have any issues at all. More

by christopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 27, 2024

Dean was friendly and informative. He took the time to answer all my questions and explain different options. More

by Colleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Fay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Arlington Heights Buick GMC responded

Colleen, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience working with Dean here at Arlington Heights Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Arlington Heights Buick GMC Team

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