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Arlington Heights Ford
Arlington Heights, IL
5,216 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,216 reviews
February 20, 2024
Brian and Lonnie both all stars would highly recommend anyone coming here for their new vehicle anyone coming here for their new vehicle More
by bootfjames
February 20, 2024
Lonnie was great. Got everything taken care of quickly! Explained everything fully and even accommodated our dog. Got everything taken care of quickly! Explained everything fully and even accommodated our dog. More
by megkatthomas
February 19, 2024
Good fast and friendly service. I was given a ride to work after I found out that my car needed more work than expected. Saved me $ otherwise I would have had to take an Uber. Car I was given a ride to work after I found out that my car needed more work than expected. Saved me $ otherwise I would have had to take an Uber. Car was ready and washed when I picked it up. More
by jackgrott
Employees Worked With
February 18, 2024
Honest about wait times. Direct with pricing. Friendly. Answered all my questions and made me feel comfortable Direct with pricing. Friendly. Answered all my questions and made me feel comfortable More
by maggieggray
Employees Worked With
February 17, 2024
I was lucky enough to have Jesus Sanchez as our salesmen. I did not feel pressured at all during the whole process. They also made sure that I was 100% with my decision and he was patient listening to any co I did not feel pressured at all during the whole process. They also made sure that I was 100% with my decision and he was patient listening to any concern and how we could get the best deal. I would come back for my next car More
by diannam
Employees Worked With
February 17, 2024
Jesus was very kind and helpful guiding us through the process. We did not feel pressure and we are happy with the purchase! process. We did not feel pressure and we are happy with the purchase! More
by Jacksutter9797
February 17, 2024
Great Friendly service. Great Friendly service. Great Friendly service. Great Friendly service. Great Friendly service. Great Friendly service. Great Friendly service. Great Friendly service. Great Friendly service. Great Friendly service. Great Friendly service. More
by mike
Employees Worked With
Anthony Wojciechowski
February 17, 2024
Brian Powell was very helpful in finding me a car that was suitable for my needs. He also worked within my budget. And satisfied my concerns. Thanks Brian. was suitable for my needs. He also worked within my budget. And satisfied my concerns. Thanks Brian. More
by jkedzuch8
Employees Worked With
Marco Gibson, Brian Powell
February 16, 2024
Steve was great. He was thorough with everything. He was helpful and able to answer all the questions. He was thorough with everything. He was helpful and able to answer all the questions. More
by pegarcia14
Employees Worked With
