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Arlington Heights Ford
Arlington Heights, IL
5,321 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,321 reviews
March 22, 2024
Arlington Heights Ford has been my go to dealer for maintenance and repairs. Jerry is one awesome manager and along with his service advisors and mechanics my raptor has been taken care of. Jerry and V maintenance and repairs. Jerry is one awesome manager and along with his service advisors and mechanics my raptor has been taken care of. Jerry and Victor took care of my brake problem and I am back on the road. Thank you, BOB More
by schmooe106
March 22, 2024
My husband and I have purchased our second car in less than a year from Elliott. We have no idea why we keep coming back…just kidding…Elliott is amazing and we look forward to purchasing from him in the f than a year from Elliott. We have no idea why we keep coming back…just kidding…Elliott is amazing and we look forward to purchasing from him in the future More
by Reerun4783
Employees Worked With
March 21, 2024
Made the experience seamless. Shows a lot of respect and humor along the way. Greatly recommend Shows a lot of respect and humor along the way. Greatly recommend More
by Emil
March 21, 2024
Really good experience at Arlington Heights Ford. Simple smooth process. My salesman was very clear and enjoyable to work with. Would buy here again. Simple smooth process. My salesman was very clear and enjoyable to work with. Would buy here again. More
by VF
Employees Worked With
Colton Hannemann
March 21, 2024
Purchased both ford vehicle's at other dealers because of small covid inventories. Recently tried your Arlington heights location because it's close to were we live.come to find that your staff Jerry Hood a small covid inventories. Recently tried your Arlington heights location because it's close to were we live.come to find that your staff Jerry Hood and Mike Waddle are a pleasure to do business.I will be coming back for all our servicing needs. Previous purchased Honda brand and switched to all fords in 2019. very happy. Jerry Hood, has a very winning attitude toward his customers ,very good to see in day and age. glad we landed here. More
by northbluff2020
March 21, 2024
Always get excellent service AH Ford. We own 3 Ford vehicles and the AH Ford service department is a big factor why. We own 3 Ford vehicles and the AH Ford service department is a big factor why. More
by MTRAGE
March 20, 2024
Wonderful experience got me in and out in an hour. I highly recommend coming to this dealership. I highly recommend coming to this dealership. More
by Twinkowski86
March 20, 2024
I I owned a Toyota FJ for 17 years. In searching for a replacement I went to Acura Toyota, Hyundai, Volkswagen Kia, and then I came to Ford and interacted with Colton Hannemann. The ser In searching for a replacement I went to Acura Toyota, Hyundai, Volkswagen Kia, and then I came to Ford and interacted with Colton Hannemann. The service level and attention I got from Colton was extraordinary. He put all the other dealers to shame, I was looking for a specific bronco and Colton went to extreme measures to find it for me. I’m very happy. More
by Christopher.manuele
Employees Worked With
Colton Hannemann
March 19, 2024
Amazing customer service Elliot is the best. Teddy’s great too. Recommend highly and will return! Teddy’s great too. Recommend highly and will return! More
by Thayes
March 17, 2024
dealership is always spotless, and staff greets you and asks if there is anything they can do for you. We still own the 2011 Taurus Rich sold us 2011 always says hello and asks how I am doing. asks if there is anything they can do for you. We still own the 2011 Taurus Rich sold us 2011 always says hello and asks how I am doing. More
by JIm1232
