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Arlington Heights Ford
Arlington Heights, IL
5,510 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,510 reviews
May 11, 2024
Always a pleasant experience. The staff here are great. Had me in and out on time as promised. The staff here are great. Had me in and out on time as promised. More
by eric.s.marder
Employees Worked With
Other Employees :
Joe Baez, Israel Gonzalez
May 10, 2024
This is a Fantastic dealership and I have to say an most amazing buying experience. amazing buying experience. More
by patrickpulver
May 09, 2024
Experience with Steve has been awesome from start to finish! He made my first new car purchase so easy finish! He made my first new car purchase so easy More
by Iojuar
May 09, 2024
absolutely amazing experience here! i would definitely go back over again! the staff are incredible and Elliott is an amazing salesman! Love Love Love my new Camry! i would definitely go back over again! the staff are incredible and Elliott is an amazing salesman! Love Love Love my new Camry! More
by lucybusse
Employees Worked With
May 08, 2024
I was greeted by a young man with the brightest smile I’ve seen. I told him that I wasn’t here to buy a car, and he treated me like I was so important. We went to see some of the SUV’s in the lot, and I’ve seen. I told him that I wasn’t here to buy a car, and he treated me like I was so important. We went to see some of the SUV’s in the lot, and Viola! There was the hybrid Escape I was salivating over! He got the numbers to work, and I bought the car. Colton Hannemann is the best!! Thank you so much! More
by Ptotin
Employees Worked With
Other Employees :
Colton Hannemann, Amanda Hamilton, Jenna Mitchell, Dan Szwec
May 08, 2024
Steve and Danny were great to work with, very respectful. Didn’t have to do the song and dance you might expect at a dealer. Very straightforward. Didn’t have to do the song and dance you might expect at a dealer. Very straightforward. More
by katstrat143
May 07, 2024
Lonnie Catanese helped me find the perfect truck for my needs. He was patient and met with me a couple times to be sure I had the right fit for our needs. Would highly recommend him and this dealership. needs. He was patient and met with me a couple times to be sure I had the right fit for our needs. Would highly recommend him and this dealership. More
by chris
Employees Worked With
Other Employees :
Joe Baez, Israel Gonzalez, Brian Powell
May 07, 2024
Happy to have been Isaiahs first sale. His follow up and drive to make the deal work was impeccable. He also had the patience of a saint working with me in regards to pricing and getting t His follow up and drive to make the deal work was impeccable. He also had the patience of a saint working with me in regards to pricing and getting the monthly payment down to something I could afford. Highly recommended, and I'll for sure keep him in mind when I recommend salesmen to family and friends. More
by BryanClarke36
Employees Worked With
Israel Gonzalez, Joseph Genna, Isaiah Romano
May 07, 2024
Steve answered all my questions and had everything ready to go! Dealership is clean and beautiful! to go! Dealership is clean and beautiful! More
by Breakstuff885
