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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,237 Reviews

1,237 Reviews of Arlington Heights Ford - Service Center

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June 04, 2024

Explained process fully. Explained why additional services were required and what the benefit of each was. More

by mikemac01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Waddle
June 04, 2024

Mike took care of my needs promptly and efficiently. Wait time was minimal. Thanks Mike. More

by helenmulkerrin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Good people good place. Friendly and patient to answer questions Been having my suv quick lane services for very very many years always satisfied More

by Scorpiogal41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Marco and Jeremy were a great help with my escape, helped me connect my fordpass while I was in service! More

by kevin355
Recommend Dealer
Yes
Employees Worked With
Jeremy Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

Great service and great people to work with. Best Ford dealership in the country. Thank you. More

by tguido0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Their customer service is fantastic - it's hard to find these days, but look no further! More

by Danyce.Letkewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

MIKE WADDLE At Arlington Heights Ford has always been very helpful with anything I’ve needed and has always taken extra time to answer any questionsI’ That I’ve had. Been using their service department More

by Tjrenglish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ikram "Ike" Alam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Bayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

waddle was very efficient and courteous billing was right work performed was right wait was as-expected what more can you ask kjc More

by caeassociates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

John was really helpful he offered to break down service so I didn’t had to do everything at once before that when I came into this dealership no one had offered to break down the service so it would be aff More

by Dilshoda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Lou was great! Took care of my truck and all of my concerns. Thank you! More

by Strunzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.