Arrigo Alfa Romeo West Palm - Service Center

Worst service as I brought in my new Fiat for a window problem. When I got my car back the window shattered as the preload mechanism created stress and broke with heat . There answer to this ordeal was be problem. When I got my car back the window shattered as the preload mechanism created stress and broke with heat . There answer to this ordeal was because it broke under my present it was my problem . More

Not completely satisfied after leaving the next day my engine light is back on. I couldn't bring it back right then because I had a trip to take. So hopefully when I return, the problem can be solved engine light is back on. I couldn't bring it back right then because I had a trip to take. So hopefully when I return, the problem can be solved More

Claudio is always helpful and knowledgeable. He makes a service visit easy. I have recommended Arrigo to others as service is always a telling sign of the quality of a dealership. service visit easy. I have recommended Arrigo to others as service is always a telling sign of the quality of a dealership. More

Everyone was great! Claudio & service was great & quick. They forgot to give me back the key to my wheel locks so had to go back but fortunately I wasn’t home yet. They forgot to give me back the key to my wheel locks so had to go back but fortunately I wasn’t home yet. More

The service needed for my car was unexpected. But, the car was repaired that same day and the service was courteous, professional and attentive. Overall, very satisfied with my recent visit. car was repaired that same day and the service was courteous, professional and attentive. Overall, very satisfied with my recent visit. More

How to service done they were not thorough enough and didn’t take care of an issue so I needed to go back the next day and they made me wait for 90 minutes and it took less than five minutes to correct i didn’t take care of an issue so I needed to go back the next day and they made me wait for 90 minutes and it took less than five minutes to correct it and I still have an issue and I have to go back More

I found a replaced infotainment system not fitted properly-as lines appear around it. And I found the screw on the passenger side!!!!!!!!!! From where it came ??? Is it safe to drive like that???? Ho properly-as lines appear around it. And I found the screw on the passenger side!!!!!!!!!! From where it came ??? Is it safe to drive like that???? How is it possible that service advisor calling that car is ready and all this is found by costumer???? Terrible work all together as I have stated in my previous survey ( we have 2 Giulia’s and both at the service at one time , this time). And I have received an confirmation mail for my first survey with statement that somebody will contact us:) However that is a joke too. Nobody contacted us since. Terrible, Terrible, Terrible... More

Great service, Claudio is the best and very detailed. On the other hand,a Lyft driver was sent to pick me up and was TERRIBLE, spoke no English, got us lost twice and I couldn’t communicate with him. I wro the other hand,a Lyft driver was sent to pick me up and was TERRIBLE, spoke no English, got us lost twice and I couldn’t communicate with him. I wrote a complaint to Lyft about him More

This was my 2nd visit to Arrigo even though we are from IN. Both times (2 years apart), we were driving from IN to the FL Keys. We dealt with the same service manager, Claudio. He was great and so were th IN. Both times (2 years apart), we were driving from IN to the FL Keys. We dealt with the same service manager, Claudio. He was great and so were the mechanics. Arrigo even arranged for a car rental so we could continue our vacation. Since my Alfa was still in warranty, the rental was without cost to me. This was the my best car dealer service experience thanks in large part to Claudio. More

Rashad was great. Very professional and friendly. Great experience and will be back. Comfortable waiting area with wifi and coffee. I feel better knowing that car was serviced by specialists. Thank you! experience and will be back. Comfortable waiting area with wifi and coffee. I feel better knowing that car was serviced by specialists. Thank you! More