Arrigo Dodge Chrysler Jeep RAM West Palm Beach

Bryan Herman and all the people at Arrigo treated me with the upmost professionalism GREAT experience the upmost professionalism GREAT experience More

Muy buena atención hacia los clientes muy satisfecho por su trabajo , muchas gracias por complacer y ayudar a los clientes su trabajo , muchas gracias por complacer y ayudar a los clientes More

They listened and did everything they could to make what i wanted as a vehicle happen i wanted as a vehicle happen More

We had a wonderful time there. Customer service was on point. Jimmy was wonderful helping us. We felt very comfortable talking too. He was super friendly and kind. He’s a super hum Customer service was on point. Jimmy was wonderful helping us. We felt very comfortable talking too. He was super friendly and kind. He’s a super human being and I won’t hesitate to send my friends and family to Arrigo because of him. More

Ordel and Marissa were great to deal with! Definitely would refer either one of them. Definitely would refer either one of them. More

Arrigo have the best price in the Eastcoast And the most selection Marissa it’s a great sale woman selection Marissa it’s a great sale woman More

No help when needed with my warranty information who do I take my 22 TRX in to in Houston. Have called and left numerous messages for a reply back. Have an engine light on take my 22 TRX in to in Houston. Have called and left numerous messages for a reply back. Have an engine light on More

One of the best experiences I have had at a car dealership. Marissa was very responsive and answered every question. Michelle was prompt & professional with the financing. Got a great deal on my tr dealership. Marissa was very responsive and answered every question. Michelle was prompt & professional with the financing. Got a great deal on my trade-in. I never met the manager but know he was also involved. Very appreciative of the whole team. It was a positive experience. More

I never ended up dealing with Herman. He had an emergency and left. But I was treated nice but as usual swindled for more money at every turn and forced to get an Arrigo premium package I He had an emergency and left. But I was treated nice but as usual swindled for more money at every turn and forced to get an Arrigo premium package I didn’t want or need More

Priest walks into this dealership. Almost gets manipulated into signing a bad deal on a car for a needy family that has fallen on hard times & needs a vehicle before Thanksgiving. Almost gets manipulated into signing a bad deal on a car for a needy family that has fallen on hard times & needs a vehicle before Thanksgiving. Sounds like a joke, but unfortunately, its true. Here's what happened. Wife wants a kitted Wagoneer so we go here banking on their sterling reputation. Sales guy & manager I'm working with seem cool & we agree on terms. Later, I'm at church & I strike up a convo with our pries. He tells me about this family that's fallen on hard times. The man of the house is looking to drive for Uber & needs a used SUV so he can qualify for Uber XL, maximize earnings. Priest says, "While you are out there can you look for a suitable used car?" I said sure Padre, I just happen to know the place. Later we go to dealership so my wife can sign the paperwork while we look for a used car. Sales guys seems to love the idea of helping this family & we pick a good option, but they don’t really budge. He says makes more sense to send the car to auction plus the church is buying it tax free so "its a great deal" We left. Next day buddy & I talked and agree to come up, but its outside the church's budget so we reach into our pockets because tis the season, call the manager and we agree on a price, 19,500otd. I tell the guy over the phone "So its done at 19,500otd, right?" He says, "Done deal, 19,500otd." So I say, "OK so should I bring the priest now & close this thing? He's a busy man". He says, "Bring the priest" Padre & I walk in an hour later (this was 11/17). Wagoneer deal was not completed the night before due to an issue with financing. I tell the guy my wife only has a 30 min lunch so she has to be in&out. He says no problem, call her now to come. I ask the guy to review the paperwork with me to save her time so all she has to do is sign & dash. BIG Problem, its the wrong VIN number. I don't know what happened here, but it made me feel like there was shady business afoot. I look up the VIN, sure enough its a cheaper Wagoneer. I call them out, they swear its a mistake. The sales manager I've been working with is not available. I call him asking if he's jerking me around. He also swears its an honest mistake. My wife gets there & signs the first set of papers but as we wait to be taken back to financing, sales guy comes over & says there's a problem on used car. Suddenly they can't do 19,500otd, now want 23k. I tell them we agreed on 19,500 & confirmed with the sales manager. They call the guy who claims we never agreed. That is when I realized the type of dealership we were dealing with. I told them that car is for God, if God doesn't get his car then I won't abandon Him after everything He has done for me, two car deal at the price we agreed on or NO deal. They insist its not possible. I ask for the GM. After several minutes, some sales manager comes over. He tells me he is the highest ranking person in the dealership right now (2pm on a Friday, mind you) I explain what happened. He doesn't care. Deal only closes at 23k because "they made a mistake” I point out how much of the priests time, my wife's time & my time they had wasted & now they reneg on the deal as a way to wear us down. They don't care. I remind them who the car is for & how happy they were to "help” I ask if this is how they do business by "mistakenly" changing VIN numbers on deals right before they close & reneging on after agreeing. They don't seem to care about anything other than maximizing their profit. So we left. In the end, you don't screw around after you've made a commitment on a deal. You don't try to take advantage of priest looking to help his congregation. You don't mess with a family in need. All for what? To make more money? Is this a reflection of their storied values? If you go to here, keep one hand on your wallet & another on your keys, because you are coming out in only two ways. You are either getting robbed or going to rush out of there screaming for your sanity! More