I had a wonderful experience trading/buying a used SUV from Gamblin Motors! I found the truck I wanted via the internet. Contacted the dealership right away, speaking to a nice man by the name of Rick and he took my deposit to hold the truck awaiting my arrival two days later. I had to make some arraignments to travel across Washington state to get to the dream truck I had found. So upon arrival with my whole family(my husband, my father in law, and my 4 young children) we were greeted promptly and very courteously. Rick and Chris formally introduced themselves to us, and we chatted for a bit while looking over the truck we planned to purchase. No rushing, no bullying, everything flowed as we were all everyday friends. Once the looking over of the truck was complete was gradually walked inside to start on the paperwork. Chris guided my children to a room filled with toys, coloring books, and television( My children were ecstatic, "so different from the last time we bought a car mom" they say with huge smiles on their faces) . So Rick works on the trade in information of my Dodge Journey, which turned out well I must say! During this time Chris is chatting with all us like we are all best friends, good times! Finally we are back to the paperwork Chris continues to explain everything in full detail not leaving out anything(even helping me set up my OnStar). We were then directed to Tom's office. Tom was a wonderful gentleman as well. Explained all the paperwork in full detail and asking continuously if there are any questions. I then was able to drive off the lot in my new Suburban with my family and I happy as can be. We were treated fair, kind, and most of all they all were extremely respectful! I highly recommend Gamblin Motors!!!