Auburn Chrysler Dodge Jeep Ram

The impatient, unfriendly service man Robert on Saturdays apparently has no one to shuttle clients home. I had to call my half blind father, who lives over two hours away and drives a broken down little beat apparently has no one to shuttle clients home. I had to call my half blind father, who lives over two hours away and drives a broken down little beater to come and get me. On a rainy day for my almost blind dad to have to come get me, it was basically an emergency, I even called to see if AAA could give me a ride home. 💔So disappointed in this dealership as we had scheduled for a month in advance and I even called the week before to remind them about the part. This should not have happened. at the very least when I got there at 10 in the morning, the service coordinator, Robert could’ve told me that the part had not arrived but rather I waited until 2 o’clock in the afternoon when my appointment was at 10 AM. I called at 11 I called at 12 and then had to start harassing them at 1 o’clock only to find out that the part wasn’t even in the shop. Absolutely terrible service on Robert’s behalf. More

After moving to Lincoln CA from a small Midwestern town where the Jeep dealer was a short distance away over a country road with no traffic, the emissions recall notice I received in this busy metropolis o where the Jeep dealer was a short distance away over a country road with no traffic, the emissions recall notice I received in this busy metropolis of northern CA gave me pause on which direction to go to find a Jeep dealer. There were several to choose from but my hunch was that Auburn Jeep might be the best choice for me. My local automotive shop agreed with me. My son was with me, and when Robert Brassfield greeted us in the Parts Department with a friendly smile and a warm welcome, I knew I made the right decision. An employee like Robert is a treasure. We were provided with a loaner car because It was a half-day job, and everything went smoothly. Many thanks to Robert Brassfield and Auburn Jeep for making it a pleasant experience. More

Service advisor Anthony was great! He ensured that I was updated on my vehicle status and provided excellent customer service. Will be coming back here for all of my service needs! He ensured that I was updated on my vehicle status and provided excellent customer service. Will be coming back here for all of my service needs! More

I only gave it a 1 because I had to worse service department ever no communication at all department ever no communication at all More

They listened to us and explained everything we ask about the car and the details of the price breakdown. the car and the details of the price breakdown. More

Josh Mcclanahan made purchase of my new truck a good effortless process. his follow up was better then the norm. effortless process. his follow up was better then the norm. More

Auburn Chyrsler Dodge Jeep Ram Service & Parts recently visited this dealer, we chose a car, Oleksand Levchenko helped us with this, he did everything quickly and efficiently without further ado, we had a visited this dealer, we chose a car, Oleksand Levchenko helped us with this, he did everything quickly and efficiently without further ado, we had a good experience buying a car at this dealer! More

Very satisfied with Anthony's knowledge and attitude about getting things done right and correct about getting things done right and correct More

We had an issue and Charlie Bruce was very helpful in resolving it! We truly appreciate his honesty, integrity, and nice personality! I always ask for him so that I'm confident things will be handled cor resolving it! We truly appreciate his honesty, integrity, and nice personality! I always ask for him so that I'm confident things will be handled correctly. Thank you Charlie! More

Auburn Chrysler Dodge in Auburn provided professional service from the start. Anthony Stevens was very attentive to what was needed to be done and handled it professionally. Great service. service from the start. Anthony Stevens was very attentive to what was needed to be done and handled it professionally. Great service. More