Auburn Chrysler Dodge Jeep Ram

MY SERVICE EXPERIENCE I brought my car in to have a tire fixed which had a screw lodged in it. When I arrived, I went to John Delucia, who always greets me with a smile and I brought my car in to have a tire fixed which had a screw lodged in it. When I arrived, I went to John Delucia, who always greets me with a smile and is very friendly. He wrote my service request up promptly and noted any other issues I had. My tire was fixed, along with the rotation of my steering wheel cover (I wanted the 'seam' to be at the bottom of the steering wheel, and it had originally been placed at the top.) which I had just recently purchased. Overall, I am very happy to work with John and everyone there at Magnussen's. Everyone treats me in a very professional and courteous manner. And I have confidence that the work will be done efficiently, accurately and timely. More

My New Jeep Grand Cherokee Overland I was looking at buying a new car and after test driving many cars from a sports car to luxury SUV's, we said lets check out that new Grand Cherokee J I was looking at buying a new car and after test driving many cars from a sports car to luxury SUV's, we said lets check out that new Grand Cherokee Jeep. With Sam in the back seat we test drove the Jeep and I was impressed!! this Jeep is Luxury and off road all in one, with all the latest electronics possible. Sam answered all the questions we had and the experience was relaxed and within a couple of hours we were on our way home with a new Jeep. Magnussen's Jeep in Auburn is great and close to home. Thanks to Sam Alongi buying a new car was hassle free. More

This was a return warranty trip to have a heating element in a seat repaired. Joseph vasquez was very effective in standing up for us and getting the repair taken care of under warranty. I have seen a few in a seat repaired. Joseph vasquez was very effective in standing up for us and getting the repair taken care of under warranty. I have seen a few negative reviews on this site and I do not understand them. We got the best price in northern california on a 2013 jeep wrangler unlimited that was specifically ordered for us by magnussens. Throughout the process we talked to most of the sales staff and all were more than willing to go what we felt was the extra mile for us. Driving around in our jeep these days I find myself laughing at other people driving around in jeeps with license plate frames showing that they made their purchase from elk grove or folsom. We were in both of these show rooms. The sales policies of these dealers entail tricks and half truths as well as an unwillingness to deal. Having experienced many dealers during our buying experience there is only one chrysler product dealer in the sacramento area that anyone needs to see, magnussens. More

When purchasing my vehicle I was rushed through. I was promised some things that I never received. While negotiating I had the salesman go back to finance to change come numbers around on the payoff. I cl promised some things that I never received. While negotiating I had the salesman go back to finance to change come numbers around on the payoff. I clearly stated the amount he told me it did not matter they would pay off the vehicle regardless. I still demanded he change it. Two hours later we were rushed through finance and did not realize it was not changed. Now they are calling requesting money I don't have. I went in and spoke with the salesman and he said he would speak to someone and try to help me out. He never did. He also asked my husband to give him a pack of cigarettes. They don't appreciate their customers and are not professional. They made money off my trade in and the new vehicle and the warranty they sold us. And they are not willing to negotiate on a mistake they made. My next purchase and maintenance will not be at this dealership. More

No return call to me. No written estimate before they started the work The service manager is one of those typical blow hard know it all types who think women are dumb and ignorant started the work The service manager is one of those typical blow hard know it all types who think women are dumb and ignorant More

Sam Alongi and Matt Fernhoff were awesome! The used auto buying process was fast and efficient thanks to their willingness to listen and their outstanding professionalism. GREAT EXPERIENCE! buying process was fast and efficient thanks to their willingness to listen and their outstanding professionalism. GREAT EXPERIENCE! More

Josh showed attentiveness and interest in meeting our new jeep needs. Great followup on calls and met his commitments to make the sale pleasurable and successful. jeep needs. Great followup on calls and met his commitments to make the sale pleasurable and successful. More

Excellent experience. No pressure and easy to work with. Sam Alongi was one of the best salesman I have ever worked with. He even kept my kids occupied and gave them pizza while we waited. I would definitel Sam Alongi was one of the best salesman I have ever worked with. He even kept my kids occupied and gave them pizza while we waited. I would definitely return to buy next vehicle. More

Sam Longi sale person, was very informative, detailed,and a pleasure to work with. Had some questions about finace, Eric in mangement was very quick to resolve issues. Would highly recommend this dealership a pleasure to work with. Had some questions about finace, Eric in mangement was very quick to resolve issues. Would highly recommend this dealership to others. Consider this dealership to have great customer servcice. More

When we arrived`at this dealership we were approached by SamAlongi hw was very friendly courteous and informative. I would recommend this dealership to someone looking to purchase a new vehicle. SamAlongi hw was very friendly courteous and informative. I would recommend this dealership to someone looking to purchase a new vehicle. More