Auburn Toyota

always prompt and polite service have been going since we bought the tundra there. oil changes and a couple of minor problems (tires and mice, truck has been very good). have been going since we bought the tundra there. oil changes and a couple of minor problems (tires and mice, truck has been very good). More

Great Customer Service, As Always We recently had our Highlander's 40,000 mile service done at Magnussen's. Our service advisor, Robert Brassfield, was terrific. Of course, we've com We recently had our Highlander's 40,000 mile service done at Magnussen's. Our service advisor, Robert Brassfield, was terrific. Of course, we've come to expect this from the service department because every advisor we've come in contact with is wonderful. Every single one of them is knowledgeable, honest, truly dedicated to providing excellent customer service, and Robert Brassfield is no exception. We've purchased almost all of our Toyotas from Magnussen's over the last twenty plus years and the great staff there is the primary reason we keep coming back. Even when we purchased Toyotas from somewhere else, Magnussen's Auburn Toyota has done all of our service. Thanks, Magnussen's, for being such a great dealership! More

Service Center We purchased two vehicles from this dealer and have been using the service center for years. Great customer service, great work and price. We love wor We purchased two vehicles from this dealer and have been using the service center for years. Great customer service, great work and price. We love working with Conor Egan as our service rep. He is honest and always keeps us informed. Would highly recommend both this dealer and the service center. More

New tundra purchase I found Magnussen Toyota while searching for a new 2015 Toyota tundra double cab " on-line ". The truck I was looking at was an SR5 model....after se I found Magnussen Toyota while searching for a new 2015 Toyota tundra double cab " on-line ". The truck I was looking at was an SR5 model....after several conversations with Kristen Townsend we decided that a Limited model would better suit my needs. Kristen found the only truck in California that had all of the features I wanted and had it brought to Auburn Magnussen Toyota . The pricing that Kristen gave me was well below list price and was less than other quotes I had received from other dealers. I was very pleased with my decision to purchase my truck in auburn even though I had to drive 2hrs to pick it up. I would definitely recommend Kristen Townsend , she was a pleasure to work with. The finance guy (Chris Carew ) was great to work with also. He explained the extended warranties without being to "pushy" and I decided to purchase an extended warranty which is something that I rarely do. More

Ramon Mendoza made my day! Ramon Mendoza truly listened to my concerns re proper oil type for my 2010 Corolla & went above/beyond to verify the records. Because of his commenda Ramon Mendoza truly listened to my concerns re proper oil type for my 2010 Corolla & went above/beyond to verify the records. Because of his commendable customer service skills, he was able to determine & provide the accurate product for my vehicle and save me $ at the same time! Thank you, Ramon, for taking the extra time to satisfy this customer and put a smile on my face! More

^ months visit Robert Brassfield was very helpful. He set me up with a technician to drive my 2014 Toyota Camry that has a loss power problem at low speeds. Acts lik Robert Brassfield was very helpful. He set me up with a technician to drive my 2014 Toyota Camry that has a loss power problem at low speeds. Acts like the key is turned off. Does not happen all the time. The technician could not duplicate problem but checked transmission oil level which was a little low. Robert suggested that I mention the pproblem again when ever it is serviced. Problem happened as I was leaving dealership and again today. Feel this is very dangerous since the vehicle just coast without power and have been almost hit in the rear end three times. John, Lincoln More

2015 Tacoma 5000 mile service Exellent service! This was my first service experience with Magnussen's Toyota. My appointment was for 1pm and I got there 15 minutes early. I was out Exellent service! This was my first service experience with Magnussen's Toyota. My appointment was for 1pm and I got there 15 minutes early. I was out by 1:40! Thank You More

Stress-free buying experience We just purchased a new 2015 RAV4 from Mark Neumann and Magnussen’s. Before purchasing we shopped other dealers and compared both the RAV4 and CRV. We just purchased a new 2015 RAV4 from Mark Neumann and Magnussen’s. Before purchasing we shopped other dealers and compared both the RAV4 and CRV. Mark was very helpful and pleasant to work with. He answered all our questions and anticipated others we might have. We learned more from him than from any other dealer. He did not bad-mouth the competition, but just pointed out RAV4’s features. Mark never pressured us, even when he had another customer show-up while we were signing the documents (he was able to serve both of us without neglecting either of us). This was the best car buying experience we have ever had. We know that Toyotas last a long time, but if we ever need another, Magnussen’s and Mark will be at the top of our list. More

Excellent, as always! I had an appointment set with Conor Eagan, but he had been called away temporarily to deal with something else, so Justin Clay stepped up to help me. I had an appointment set with Conor Eagan, but he had been called away temporarily to deal with something else, so Justin Clay stepped up to help me. He provided me with friendly, professional service, and when Conor saw me waiting in the waiting area, he doubled checked to make sure that I was being taken care of and that all was well with my vehicle. My family always receives excellent service at Magnussen's Toyota. More

Great job We had a terrible rattle coming from the rear of our vehicle and I had it checked out at a couple of places prior to bringing it back to the dealershi We had a terrible rattle coming from the rear of our vehicle and I had it checked out at a couple of places prior to bringing it back to the dealership. They diagnosed it, fixed it, and did it in a timely manner. The Camry rides like I am driving on clouds with no more strange noises. Thanks Conor Egan and great job Magnussens! More