I was thinking of purchasing a BMW X3 and had a dreadful experience and drove a dreadful car! I was not thinking of trading, but went to Harmony the following day and met Jenny Prudhomme,as MS Marino was away. Ms. Prudhomme was exceptionally knowledgeable, possessing the ability to represent my Audi objectively without sounding like a salesperson. After the drive, I realized that the Q5 was exactly what we needed.(I had studied this for about six months).
The offer was realistic and the closing (thanks to the consummate professional, Mr Lordman) was flawless. I am not only pleased, but I now see buying an auto not inevitably painful, although like many people, I have had my share of suffering. Harmony is a different experience and I will certainly buy from them next time!