I have visited the dealership twice for .for warrantee work. Each visit was impressive from the service personel's responsiveness when I arrived. The entire visit reads much as the Boy Scout pledge. Courtious, informative, smiling, explaining what service was going to be completed, what problems did I have with the car, "May we wash your car when we complete our work?". The cleanliness of the service areas, the parts department and the sales floor. Just outstanding experiences. I am pleased to say i have owned a number of Audis over the years and will continue to own them. The experience superiorat the dealership when I call or visit matches the outstanding automobiles produced by the 4 rings. I proudly talk about my A6 whenever I get the chance as well as the service I receive.