Audi Burlington

Best Service Department Every time I bring in one of our Audis they take care of us and make sure everything is done right the first time. Truly the best service department i Every time I bring in one of our Audis they take care of us and make sure everything is done right the first time. Truly the best service department in the area!! More

Personal service Service simply as good as it gets. The flexibility to schedule and obtain loaner cars is simply unparalleled. Jeff, as a service advisor, is knowled Service simply as good as it gets. The flexibility to schedule and obtain loaner cars is simply unparalleled. Jeff, as a service advisor, is knowledgeable both about my individual preferences and, more importantly, the way the car should be serviced and his mechanics. We did not buy our Audi here but this service department would make me buy an Audi from no other dealer. More

Everything is great and easy car buying experience I will recommend Ryan and Jay to anyone looking to buy an Audi. They took the time to show me everything about the car. Jay delivered the car to me wh I will recommend Ryan and Jay to anyone looking to buy an Audi. They took the time to show me everything about the car. Jay delivered the car to me which made the process very easy. More

Great Service Department The Burlington Audi service department has knowledgeable and courteous service reps and mechanics. I have been working with Jim for almost 5 years an The Burlington Audi service department has knowledgeable and courteous service reps and mechanics. I have been working with Jim for almost 5 years and he always keeps me updated with the status and any decisions that need to be made. He treats me like a friend rather than just a customer which provides a more personalized experience. More

Fantastic Jim ! I've been taking our fleet of 3 Audi vehicles to Jim for the past several years. Competent, knowledgeable, friendly and a good diagnostician. He's g I've been taking our fleet of 3 Audi vehicles to Jim for the past several years. Competent, knowledgeable, friendly and a good diagnostician. He's got my business forever! More

Best Audi service department in the Boston Area We have three Audi's in the family, and between the regular scheduled maintenance, and the occasional issues with our cars, we frequently visit their We have three Audi's in the family, and between the regular scheduled maintenance, and the occasional issues with our cars, we frequently visit their service department. I cannot say enough good things about the service department, which I strongly believe it is the best in the area. Their service advisor are top notch, always courteous and professional, the appointments are timely, and they always have a loaner car available. Last, but not least, I cannot say enough about Jim Parolisi who goes above and beyond to ensure customer satisfaction. On the sales side, we are on our second lease though this dealership, and the second car was custom ordered from Germany because the color/trim/options package we wanted was not available in the US. They made the process a breeze and my only regret was not going the "extra mile" to chose European delivery. More

Audi Burlington far better then Ira Audi Danvers I had an ongoing oil consumption issue with my 2009 Audi A4 which I brought to the attention of Ira Audi in Danvers almost from the time of purchasing I had an ongoing oil consumption issue with my 2009 Audi A4 which I brought to the attention of Ira Audi in Danvers almost from the time of purchasing the certified vehicle. They were not helpful to say the least. Jim Parolisi at Audi Burlington explained the history of the problem and helped present the case to Audi America. The result was very positive; Audi America stood behind the vehicle even though it was out of warranty and I feel that Jim played a role in the decision. The repairs we done quickly and now my car runs better then ever. For now on when I need major service I will look to Audi Burlington and Jim Parolisi. Drive right by Ira Audi in Danvers and head to Herb Chambers Audi in Burlington if you want people who really know how to treat customers and the best Service techs you will find for your Audi. More

Over delivery each time I visit or call The service is impeccable. If I call with a question, i get an answer quickly. The work is on time and budget. Easy to schedule an appointment, ser The service is impeccable. If I call with a question, i get an answer quickly. The work is on time and budget. Easy to schedule an appointment, service loaners are clean and new, waiting area is clean, easy to work in and there are snacks. I appreciate the professional service provided by Audi of Burlington. On related topics, Lauren Savage and Adnan Sehovic have gone above and beyond my expectations to make sure that each time I come in for service, I am completely satisfied. More

Excellent Service I had just called the prior day and received an appointment for the next day. The service was performed exceptionally in record time and even an inspe I had just called the prior day and received an appointment for the next day. The service was performed exceptionally in record time and even an inspection was conducted at no charge. More

Service review Derek Brodeur was excellent in handling my service. Couldn't ask for more. Will look forward to dealing with him when I have to return for my next ser Derek Brodeur was excellent in handling my service. Couldn't ask for more. Will look forward to dealing with him when I have to return for my next service. More