Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Audi Burlington - Service Center

Burlington, MA

4.8
1,186 Reviews
Call Service Center (781) 272-8880

1,186 Reviews of Audi Burlington - Service Center

Sort by
May 03, 2024

Great service that is effective, efficient, and thorough done by an overall team that cares for their customers. More

by executiveleader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Audi Burlington responded

We appreciate your kind words about our service at Audi Burlington! Our team strives to provide efficient and thorough care for all of our customers. Thanks for the review!

May 03, 2024 -

executiveleader responded

You earned the positive review, as you have in the past. Keep up the great work and, moreover, keep the great team!

Helpful
May 03, 2024

Service was prompt and well done. The service team was very friendly and extremely helpful in answering questions. More

by AudiA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Brickey
Report | Print
Helpful
May 03, 2024

Easy in and easy out. Loaner was right there waiting for me. And good communication before and after the service. More

by wsweinstein1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
April 30, 2024

We are extremely pleased with the exceptional car service we received. The oil change was executed with remarkable efficiency and speed. More

by taratulku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Report | Print
May 01, 2024 -

Audi Burlington responded

We're so glad to know you had a great experience with your oil change at Audi Burlington! Efficiency and speed are key for us, thanks for noticing. Safe travels until we see you next time!

Helpful
April 29, 2024

They are both professional in how they handle the service, but what sets them apart is how accommodating and helpful their team is to someone that needs their assistance! More

by sullivan.ryanp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Audi Burlington responded

We're so glad to know our team at Audi Burlington was able to provide you with professional and accommodating service. Thanks for the positive feedback!

Helpful
April 27, 2024

Great service for the 50K service. Anthony was proactive and communications were timely. Loner car was good. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Audi Burlington responded

Frank, we're glad to know Anthony and the team at Audi Burlington provided you with great service. Thanks for sharing this positive feedback!

Helpful
April 27, 2024

Fast and accurate vehicle intake. Service rep and appointment details all quick and easy to work with. A very good service experience. More

by missing0_russets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Audi Burlington responded

We're glad to know that you had a fast and easy service experience at Audi Burlington! Our team is always here to provide efficient and accurate assistance. Thanks for the review!

Helpful
April 26, 2024

Amazing service and an amazing service advisor. Always very informative and provides guidance with customer needs in mind. More

by Avedisian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Audi Burlington responded

Thank you for the wonderful review! We appreciate you trusting our Audi Burlington team with your service needs and look forward to continuing to serve you in the future. Take care!

Helpful
April 25, 2024

Derek made sure I was kept informed while they did the maintenance on my car. Service Department is always friendly when you arrive and makes sure that everything is done satisfactorly. More

by GT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Audi Burlington responded

We're glad to know that Derek and our team at Audi Burlington kept you well-informed throughout your recent experience. We always aim for friendly service and complete satisfaction! Thanks for the review.

Helpful
April 24, 2024

The service department was awesome and very helpful. They addressed all my requests and turned the car around super fast. More

by Jeremysegal1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Audi Burlington responded

Jeremy, we're glad to know our team at Audi Burlington was able to assist you efficiently. Thanks for the positive feedback!

Helpful
1
2
...
119