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Audi Burlington

Burlington, MA

4.9
3,002 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,002 reviews

October 18, 2016

Great Service Experience Scheduling the service was easy. I was quickly provided with a new, clean loaner car when I arrived, and my car was ready for pickup sooner than I ex More

by Brendan Shank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 19, 2016 -

Audi Burlington responded

Thank you for the five-star review, Brendan! We're so happy to hear that Derek and our service department were able to assist you. Derek is a real asset to our team and I know he will be glad to see your kind words. Thank you for your business and we look forward to assisting you again in the future! Best, Adnan Sehovic, General Manager

October 18, 2016

Direct, quick, dropped the car off and another was ready Detailed explanation, the issue was caught in the Spring, but didn't need to be addressed at the time. Report was thorough, and a replacement was rea More

by Daniel Edmonds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 19, 2016 -

Audi Burlington responded

Thank you for your glowing review, Daniel! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Derek make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help. Best, Adnan Sehovic, General Manager

October 15, 2016

Service on a tire Service was great. Dealership got me the appointment on short notice. Took care of the issue promptly and at a great price. Derek was excellent at com More

by Drubin33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 17, 2016 -

Audi Burlington responded

Thank you for this terrific review! I'm so glad Derek was able to assist you with your service needs. Please feel free to reach out to us with any questions as we are always here to help! Kind Regards, Adnan Sehovic, General Manager

October 14, 2016

Excellent Service My service experience at Burlington Audi is always a pleasant experience. The staff is professional, courteous and helpful and the service is prompt More

by Deanna Vincent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 14, 2016 -

Audi Burlington responded

This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. Thank you and we look forward to working with you again in the future! Best, Adnan Sehovic, General Manager

October 14, 2016

Service I will always bring my car here for any service issues. People ask why I drive this far from home and don't just go to a closer dealer, but I always g More

by Marisa32686
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 17, 2016 -

Audi Burlington responded

I sincerely appreciate the time it took for you write this great review about our service team! We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Adnan Sehovic, General Manager

October 12, 2016

Quick timely and great service Communicated very well with the whole process. Very helpful with getting a loaner when one was not booked originally. thanks Derek Brodeur for your he More

by phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 12, 2016 -

Audi Burlington responded

Thank you, Phil! Derek is such an asset to our team, as he continuously focuses on providing our guests’ with the best customer service. He will be pleased to read your positive feedback. Thank you for your business and if you have any questions please don't hesitate to reach out. Best, Adnan Sehovic, General Manager

October 12, 2016

15k service A7 The service was great, on-time and friendly. In particular the service consultant, Derek Brodeur who kept me informed and went out of his way to make More

by Sf
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 12, 2016 -

Audi Burlington responded

We really appreciate your business, as well as, your feedback on working with Derek. He is a valuable member of our team and I'm glad he was able to assist you with your 15K service visit. Thank you and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Adnan Sehovic, General Manager

October 12, 2016

Quick Service Derek was very helpful in identifying the needs for the vehicle quickly. I was under a time pressure for work and other obligations and I was in and More

by berg10872
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 12, 2016 -

Audi Burlington responded

Thank you for taking time to leave this great review. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Adnan Sehovic, General Manager

October 12, 2016

Very Good Experience Very professional, friendly and efficient, Loner vehicle ready to go and in clean condition. In and out very quickly. Derek Did very good job, ca More

by Tony123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 13, 2016 -

Audi Burlington responded

Thank you, Tony, for taking the time to tell us about your experience. Hearing that Derek took such great care of you from start to finish is the kind of feedback we like to hear! Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Adnan Sehovic, General Manager

October 08, 2016

Great and quick service Very helpful. Listened to all the different option we had in mind and was able to accommodate. Worked everything out the same day. Would recommend to More

by Perkowskithomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fozi, , Selma Rakovic, Brian Okova
Oct 10, 2016 -

Audi Burlington responded

Thank you for sharing your experience with us! I'm so pleased to hear that Selma, Brian and Fozi were able to assist you. Thank you again and please let us know if there is anything we can assist you with in the future. Best, Adnan Sehovic, General Manager

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