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Audi Clearwater

Clearwater, FL

4.9
2,865 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars. 4. We do care. 5. We won't say no. 6. We will do the right thing. 7. We will share ideas & knowledge. 8. We will listen. 9. We will be a gracious host. 10. We will always demonstrate mutual respect. This crystallizes our sincere desire to provide the finest service, care and attention you would expect and more. That's why we truly feel that Crown Audi is The Better Way to Buy.
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18940 US Highway 19 N

Clearwater, FL

33764

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Showing 2,865 reviews

August 08, 2017

Best Service Staff Mandy Walters is by far the most customer service oriented person with whom I had the pleasure to work. She is extremely knowledgeable and has the abi More

by Cloudy2.0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2017 -

Audi Clearwater responded

Thank you for your kind 5 star review. It's great to know that Mandy has been able to show you a high level of customer care. We're so glad you chose Audi Clearwater and continue to do so. We look forward to working with you again. Regards Audi Clearwater

August 02, 2017

Being treated like a VIP! I recently had my Audi A6 in for its 55,000 mile service. My service writer was Mandy Walters, the service writer I always use if she is available. As More

by dholthaus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2017 -

Audi Clearwater responded

Thank you for taking the time to share your experience. We are pleased to know that Mandy Walters has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. We look forward to serving your automotive needs in the future. Regards, Audi Clearwater

August 01, 2017

Daniel Ruiz is great to work with! Daniel was so nice to work with while looking for a new car. We shopped around and he offered the best deal! He was very responsive, easy to work with More

by Emily Jacobs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ruiz
July 29, 2017

Mandy Walters is amazing !! Mandy is so helpful and always goes above and beyond for me. Aside from the fact that I love my car, she is the only other reason why I stay leasing w More

by Alexis. Ruiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2017 -

Audi Clearwater responded

Alexis, thank you for taking the time to share your experience with us. We are pleased to know that Mandy Walters has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality. Regards, Audi Clearwater

July 29, 2017

Daniel Ruiz Was Fantastic!! He really helped get a good deal Fantastic dealership they really took care of me and gave me a great deal on my New Audi A6, I really must say I love my new car and Daniel helped me More

by Stefano Del Francia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ruiz
Jul 31, 2017 -

Audi Clearwater responded

On behalf of everyone here, thank you for your thoughtful review. We are pleased to hear that Daniel Ruiz provided you with a great deal on your new Audi A6, and we appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again. Regards, Audi Clearwater

July 28, 2017

Great experience Upon arrival I was very pleased with the way I was welcomed by my service advisor Shaun Mathena. I was told what would be done and the approximate ti More

by Hammer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Mathena
July 28, 2017

Mandy Walters Mandy is the consummate service advisor! Very Professional, courteous and knowledgable. Great communicator. She is our go to person regarding all t More

by dasq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2017

OH YES! Never had anyone more knowledgeable than sales rep Steve Yeager! You would think he built the car! My Q5 is a dream. The dealership is amazing and More

by Driver029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Yeager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Garrigan
Jul 31, 2017 -

Audi Clearwater responded

Congratulations on your new Q5! Steve Yeager is a great asset to our team and will be happy to hear about your positive experience. Have fun cruising around in your new car! Regards, Audi Clearwater

July 27, 2017

Great Customer Service from Shaun Mathena and staff I had somewhat of an emergency with my right rear tire. Shaun and the entire customer service staff were extremely courteous and helpful. They resolve More

by beckyriber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Mathena
July 27, 2017

Positive Buying Experience I went through USAA Car Buying Service and Audi Clearwater contacted me within hours. Bradley Dechent emailed me and I called him. I explained what I More

by Retired Army CSM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Dechent, Preston Rogers
Jul 28, 2017 -

Audi Clearwater responded

On behalf of all of us here, thank you for your kind words. We are happy to hear of your wonderful experience at our dealership and appreciate you sharing it with us. Preston Rogers and Bradley Dechent are great members of our team and will be thrilled to hear you were so pleased. We look forward to serving your future automotive needs. Have fun cruising around town in your new car! Sincerely, Audi Clearwater

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