Audi Dallas

I rate this dealership tops in professionalism and customer concern. I appreciate Jalun, my service representative, and look forward to working with him again. customer concern. I appreciate Jalun, my service representative, and look forward to working with him again. More

Easy to work with, quickly found my desired car. Shipped it in and 2 days later in my new Q5-e with the exact specs I wanted. Shipped it in and 2 days later in my new Q5-e with the exact specs I wanted. More

We experienced a Professional and dedicated team to deliver our customer satisfaction. Thanks for constantly communicating and letting us know the status every step of the way and getting us a car when deliver our customer satisfaction. Thanks for constantly communicating and letting us know the status every step of the way and getting us a car when we needed it. More

Ash is a delight to work with. She is personable, responsive and always kept me in the loop as to the progress in the process to get my car repairs done. I went in for a 60k servic She is personable, responsive and always kept me in the loop as to the progress in the process to get my car repairs done. I went in for a 60k service on my Audi A6 and figured it would be a half day job, but unfortunately for me the car needed tires and engine mounts, so my car was in the shop for nearly 4 days. Ash made the inconvenience bearable. More

The service was great 👍🏾 the service advice was very helpful would recommend everyone to try Audi service for service to their vehicle helpful would recommend everyone to try Audi service for service to their vehicle More

back in November 2023 I bought a S5 audi prestige in the pre-owned department with 19k miles on it, the sales team was very clear saying that their service department checked the car and confirmed that ever pre-owned department with 19k miles on it, the sales team was very clear saying that their service department checked the car and confirmed that everything was OK. Since day one driving at a low speed in my garage ramp I heard a crank sound in the front suspension, end of the story I'm paying $4k for an issue that wasn't advise or disscounted properly, so not honest people there. the worst is that audi is a great brand but cases like this discredits the brand and for sure the Dallas Dealership More

I always have a great experience when visiting Audi of Dallas! My recent visit was with Jalun Watkins, he was very professional and took a good care of my vehicle! I’ll definitely make my appointment with Dallas! My recent visit was with Jalun Watkins, he was very professional and took a good care of my vehicle! I’ll definitely make my appointment with him for my next maintenance. More

I appreciate the opportunity to share my experience. Firstly, I must address my interactions with Dori and the sales team. Despite promises of deadlines, documented through screenshots, it became evi Firstly, I must address my interactions with Dori and the sales team. Despite promises of deadlines, documented through screenshots, it became evident that they were aware of the unavailability of parts or the impossibility of performing certain repairs within the stated timeframe. Unfortunately, it was only after directly contacting the manager that I received accurate information. Moreover, the deception extended beyond this initial encounter. The sales team sold me a defective vehicle, leaving me responsible for subsequent repairs. Furthermore, they exhibited unfair treatment by declining similar deals for friends I referred, seemingly due to their desire to rid themselves of the problematic vehicle they sold me. Following the initial repairs, the front suspension failed despite the vehicle receiving a clean bill of health. Additionally, the shop foreman prematurely attributed the issue to a previous rear problem, as overheard during a conversation with Matt. Moreover, when inquiring about repair timelines, I was provided with false information by Matt regarding parts supposedly coming from Germany, a claim disproved after contacting Audi America. Overall, my experience with this dealership's service department has been marred by dishonesty and deceit. Please refrain from attempting to alter my review, as it will remain unchanged. More

Jordan and all the crew at are wonderful and on top of any car issues I may have with my Audi. The best customer service ever! any car issues I may have with my Audi. The best customer service ever! More

Excellent and professional service from the staff. They were very helpful and knowledgeable about the process and vehicle. They answered all of my questions. They were very helpful and knowledgeable about the process and vehicle. They answered all of my questions. More