Audi El Paso

Went in for oil change, 4 hrs later warning light stayed on, returned and was told needed seals on engine as it was xxxxxxx air. Thousands to fix. Car was fine going in a nice this!!’ Terrible dealership on, returned and was told needed seals on engine as it was xxxxxxx air. Thousands to fix. Car was fine going in a nice this!!’ Terrible dealership More

Called Audi of El Paso and spoke to Sonya, she was so friendly, knowledgeable, and professional…..I had a musty smell in my AC, so I brought my vehicle in. Sonya is so pleasant and easy going…..after my friendly, knowledgeable, and professional…..I had a musty smell in my AC, so I brought my vehicle in. Sonya is so pleasant and easy going…..after my vehicle was completed I spoke to Ricky, Ricky is always pleasant, friendly, and explains everything in layman’s terms. Ricky is an exceptional employee and an asset to Audi. Both Sonya and Ricky are a pleasure to work with…..I highly recommend Audi of El Paso. More

Pleased with service. One suggestion should have mentioned a new location when appointment was confirmed. One suggestion should have mentioned a new location when appointment was confirmed. More

I did have some issues but my service rep went above and beyond to help me. Carina Apodaca was outstanding. beyond to help me. Carina Apodaca was outstanding. More

Very experienced service reps. Service on my vehicle is kept updated. Vehicle is always ready when they inform you of how long it would it take Service on my vehicle is kept updated. Vehicle is always ready when they inform you of how long it would it take More

Easy transaction, manager make sure you get all the attention and respect a customer deserves, will come back to this dealer for future transactions. attention and respect a customer deserves, will come back to this dealer for future transactions. More

Courteous, professional and accommodating. I visited three dealerships in town. Only Audi called us back! I visited three dealerships in town. Only Audi called us back! More

Always a pleasure to visit Audi El Paso for my service and inspections. It’s not just the brand, as this is my 3rd vehicle purchased here… it goes much further, like the friendships I’ve made throughout t and inspections. It’s not just the brand, as this is my 3rd vehicle purchased here… it goes much further, like the friendships I’ve made throughout the years of Audi ownership. Thank you for always putting the customer first! Felix More

Ashley Barraza and Michael Zamora are standouts in the service community. They treated me with personal care and concern, and you can tell it's genuine. Their systems and procedures should be adapted by service community. They treated me with personal care and concern, and you can tell it's genuine. Their systems and procedures should be adapted by every single service department in America. Absolute best customer service experience I've ever received. Well done. More

Ricky is the best just like the whole service crew. They always look out for me and my vehicle they never fail to keep me posted during my visits. I could take my car somewhere else but I like coming here. always look out for me and my vehicle they never fail to keep me posted during my visits. I could take my car somewhere else but I like coming here. Thank you Ricky and the Audi service crew. My car looks great!!!! More