Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Farmington Hills
Farmington Hills, MI
275 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Farmington Hills.
Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Audi dealer in the area - Audi Farmington Hills is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located at 37911 Grand River, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Audi Farmington Hills is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
* Figures current at the time this was posted.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 275 reviews
May 02, 2024
The service I received went above and beyond anything I could hope for. Lauren took extra time after hours on the phone with me when I messed up the programming of my garage. She should be recognized for could hope for. Lauren took extra time after hours on the phone with me when I messed up the programming of my garage. She should be recognized for her incredible customer service. I would recommend her and the dealership to anyone!!! Thanks again Lauren!! More
by bradley.simon
Helpful April 30, 2024
First, I want to say I love my new A5! !! I had a wonderful time working with Mr. Stokes and the Audi of Farmington Hills team. !! I had a wonderful time working with Mr. Stokes and the Audi of Farmington Hills team. More
by Hardykcb
Employees Worked With
Other Employees :
Rashad Hickman
April 23, 2024
The service was amazing and very fast and helpful! I would definitely recommend this dealership. I would definitely recommend this dealership. More
by greenwaldchrista
April 22, 2024
This place is the worst. The service is horrible and Audi customer service is worse. I brought my Audi in for service. The steering wheel was not straight with the wheels The service is horrible and Audi customer service is worse. I brought my Audi in for service. The steering wheel was not straight with the wheels so they said I needed a front end alignment. I told them that I received the vehicle back after they had to replace the entire front end from a collision. They charged because they said the vehicle requires a front end alignment every 2 years or 24 miles. I also had a rattle in the back of my vehicle. They told me that "I" striped out the license plate screws and it license plate holder needed to be replaced for $450. I declined, went to the store an replaced the screws that were too long with the proper length. Cost of screws, $7. The side crash avoidance light works intermittently. They said it was because I didn't replace the windshield with OEM glass. I windshield repair store bought the windshield from that specific dealer at my request. These guys are really stupid people who have no idea how to service a car. And yes, per other comments, even if you spend $100,000 on a vehicle, you might as well have bough a used Audi for $10,000 because the amount you spend has zero impact on the level of service you receive. Also, plan on having your vehicle sit for weeks before they even get to it. THE WORST PART OF THIS IS THAT I LEFT 3 MESSAGES WITH THE SERVICE MANAGER AND THE GUY DIDN'T EVEN HAVE THE PROFESSIONALISM TO CALL ME BACK! They need to bring Che' back. More
by Jim Hanson
April 19, 2024
Patrick was amazing and made this car buying experience very smooth! He was extremely responsive and always provided great advice/feedback. I would definitely work with him on my next car search. very smooth! He was extremely responsive and always provided great advice/feedback. I would definitely work with him on my next car search. More
by Ryanlmollen22
April 19, 2024
Patrick made purchasing a new car very easy for me. He answered all my questions, helped me set up my apps in the new car, and even helped with an issue I had on my previous Audi. Will definitely ref He answered all my questions, helped me set up my apps in the new car, and even helped with an issue I had on my previous Audi. Will definitely refer him to friends looking for an Audi. More
by Graceful11
April 19, 2024
Lauren was very knowledgeable, friendly and patient with me. She was sure all my questions and concerns were answered. She offered another delivery to review my vehicle with me. She’s a great costumer servi me. She was sure all my questions and concerns were answered. She offered another delivery to review my vehicle with me. She’s a great costumer service representative. I completed my call with her with a smile on my face, even after hearing my car did not have the three features I wanted. More
by SAB
Employees Worked With
April 16, 2024
Lee provided an amazing car buying experience. He was attentive and very responsive to every single one of my questions and followups. It was one of the smoothest, respectful car buying experience He was attentive and very responsive to every single one of my questions and followups. It was one of the smoothest, respectful car buying experiences I've ever had and as a female buyer. More
by a-mehta
Employees Worked With
April 16, 2024
I had an excellent experience working with Patrick Hamama at the dealership. He provided exceptional service, was knowledgeable, and made the process smooth and easy. Highly recommend giving him 5 stars! at the dealership. He provided exceptional service, was knowledgeable, and made the process smooth and easy. Highly recommend giving him 5 stars! More
by Adam Yako
