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Audi Livermore - Service Center

Livermore, CA

4.9
334 Reviews

334 Reviews of Audi Livermore - Service Center

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September 06, 2022

Very good experience working with the service team. They took time to listen on concerns and suggested options on efficient solutions More

by Venu Ikkurti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Ismael. We are happy to hear your vehicle was handled efficiently and professionally, and we look forward to seeing you again next time!

September 06, 2022

The service center is Very professional, very courteous and communicative. They keep me informed throughout the duration of the service work More

by BKUSHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Ismael. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

I had no problems buying and serving my car here. Sales and service are a pleasure to deal with. More

by SomeAudiGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Bejar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on both the Sales and Service departments. We appreciate being able to help you with all of your Audi needs, and we look forward to seeing you again next time!

September 06, 2022

Terrific service! Took care of our car on a Fri. when we were visiting family & engine light came on. So helpful! More

by KEBKWB2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Any mechanics working that day.
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service department. We are happy to hear we were able to help on short notice, while visiting family! Please let us know if we can be of further service to you.

September 06, 2022

The service was easy to schedule and quick with same day pick up. Nothing to complain. Would have been better if there’s loaner available, but Uber worked fine. More

by WNG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Ismael. We appreciate the opportunity to service your vehicle, and we look forward to seeing you again next time!

September 06, 2022

Great service and prompt attention delivered on on time. Courtesy and professional people at service counters. More

by KMAT99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Ismael. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

Can’t say enough about the staff and service. Ismael was terrific and always kept me informed. More

by RKUBOTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Ismael. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

They messed up on my tire order but made up for it by giving me the best deal. More

by JENKAUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service department. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

The check in process went smoothly and Ismael always provides great service. The car was ready within 24 hours and communication was great! More

by mmfrani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Ismael. We are happy to hear your vehicle was handled smoothly, and we look forward to seeing you again next time!

September 06, 2022

Ismail was great in taking care of my 2019 Audi Q7. Very cordial and punctual. The service quality was good and fast. More

by Ramy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Ismael. We appreciate the opportunity to help you with your 2019 Audi Q7, and we look forward to seeing you again next time!