Audi Marietta - Service Center

Service means EVERYTHING! Kevin Fayweather in Service is my reason for the last 12 years with Audi. 5 Star every time! I feel safe on the roads knowing that he oversee's my ser Kevin Fayweather in Service is my reason for the last 12 years with Audi. 5 Star every time! I feel safe on the roads knowing that he oversee's my service experience, in making sure my A4 Cabriolet (11 years), and now A5 is in top shape. Thank You, Kevin! More

A very good day Matthieu Chin was very courteous and answered all my questions. I was provided car service to and from a nearby restaurant while I waited on my 25,000 Matthieu Chin was very courteous and answered all my questions. I was provided car service to and from a nearby restaurant while I waited on my 25,000 mile scheduled service. Everything was completed in a timely manner, and I was on my way back home to Chattanooga. More

Service Appointment As usual I was not disappointed with the level and quality of service I receive at Jim Ellis Audi of Marietta. My Service Advisor, Kevin is always rea As usual I was not disappointed with the level and quality of service I receive at Jim Ellis Audi of Marietta. My Service Advisor, Kevin is always ready to assist and make my experience the best. Thank YOU! More

Great experience I have enjoyed working with Scott... He was easy to work with. He kept me apprised via regular updates throughout the entire process...I would definit I have enjoyed working with Scott... He was easy to work with. He kept me apprised via regular updates throughout the entire process...I would definitely recommend his services. More

Excellent Service I want to thank you for the excellent service I received on my Q3. The car is awesome and the service done was second to none. I look forward to con I want to thank you for the excellent service I received on my Q3. The car is awesome and the service done was second to none. I look forward to continued servicing by your dealership. More

Great Experience! Brought car in for service and was informed that in addition to the sensor I needed that there was a recall that had just been put out. Had both issu Brought car in for service and was informed that in addition to the sensor I needed that there was a recall that had just been put out. Had both issues taken care of in the amount of time quoted. Tim was very personable while remaining professional. This was my first visit Jim Ellis and I would definite return and send people to this dealership! More

Audi A4 routine service I have been an Audi owner for one year and six months. I purchased my first Audi at Jim Ellis Audi in Marietta. I received wonderful service from Eri I have been an Audi owner for one year and six months. I purchased my first Audi at Jim Ellis Audi in Marietta. I received wonderful service from Erikka, Ahmed, and Tony at the time of my purchase. I have been to the dealership for my regular routine maintenance service. Tim has always provided outstanding service. The entire team treats me with respect and makes my visit worthwhile. I would definitely purchase another Audi from Jim Ellis and continue to travel to this location for my servcie. Thanks for making me feel like a valued customer. More

Great service! My service advisor Matt Chin was very professional and answered all the questions I had in reference to the service schedule for my vehicle and repair My service advisor Matt Chin was very professional and answered all the questions I had in reference to the service schedule for my vehicle and repairing some cosmetic issues. He was able to get my car back to me very quickly (same day) as I had to travel. The work performed was done to my satisfaction and under warranty. I also appreciate that the parts department has accessories on display as I was able to purchase a few items that I had been looking for (first aid kit, license plate cover, and mug). Lastly the waiting room has a variety of free snacks and drinks as well as free WIFI which made my short waits at the dealership very pleasant. Overall I am extremely satisfied with the service I received and will continue to bring my vehicle to Jim Ellis. More

Above and Beyond! I was pleasantly surprised by the extra effort displayed by everyone I interacted with. My service manager kept me informed throughout the process I was pleasantly surprised by the extra effort displayed by everyone I interacted with. My service manager kept me informed throughout the process and all of my expectations were not only met, but exceeded. More

Exceptional Experience with Service Team I'm extremely thankful for the time and care Ron took to help me with a nail in my tire. Earlier that morning, I sat at a tire repair place for over 2 I'm extremely thankful for the time and care Ron took to help me with a nail in my tire. Earlier that morning, I sat at a tire repair place for over 2 hours for them to tell me they couldn't repair my tire. Being extremely frustrated at this point, I called Audi to see if my tire was covered under warranty. Ron was able to take my information and return my call within a couple of minutes to let me know my tire was covered. Also, he was able to fit me in to get my tire replaced that afternoon with no issues. Being 9 months pregnant, this was an extreme relief to have someone care so much to help me out. Thanks Ron for your attention to detail and to the Audi Marietta staff for being so welcoming! More