Back

Audi Northlake

Charlotte, NC

4.9
242 Reviews

10831 Northlake Auto Plaza Blvd

Charlotte, NC

28269

Directions

By Type

Showing 242 reviews

June 12, 2024

5 star review. Great Dealership. Service department was exceptional. High quality technicians, Prompt service and wonderful experience. More

by Audi12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Woods
Jun 13, 2024 -

Audi Northlake responded

Audi12345, thank you so much for taking the time to share about your recent service visit at Audi Northlake. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with Matt and our team. Thank you for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

June 11, 2024

Incredible people! Buying process is painless. Service is always great and my car even gets a wash before it is returned. Very professional business and the repair area More

by Adam C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Kristin
May 23, 2024

I had one of the best experiences I've ever had dealing with a car dealership. I purchased several vehicles in my life, but never had go as smooth as this one. Alf George the salesman that helped me, fro More

by Summus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alf George, Jeremy, Daphne
May 24, 2024 -

Audi Northlake responded

Summus, thank you so much for taking the time to share about your service visit with Alf, Jeremy, and Daphne. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with our team. Thank you for trusting us with your new Audi purchase and for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

May 15, 2024

Rhyle Scott was incredibly patient and knowledgeable in talking me through finding the right car for me, when I showed up having no idea where to start! He is honest and transparent and even personally hel More

by Lcru
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhyle Scott
May 16, 2024 -

Audi Northlake responded

Lcru, thank you so much for taking the time to share about your experience at Audi Northlake! We are thrilled to hear that Rhyle provided you with a 5-star experience. We appreciate your support and look forward to serving you again in the future. Have a great day! Kristen Bowen General Manager (704) 379-8300

May 01, 2024

Brendin was cool and down to earth. He was respectful and worked with me to get the deal done. It was a pleasure doing business with Brendin at Audi Northlake! More

by 370Tre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendin
May 03, 2024 -

Audi Northlake responded

370Tre, thank you so much for your 5-star feedback! I'm glad to hear that Brendin took great care of you during your visit. Please let us know if we can answer any questions for you or if we can provide you with any additional assistance. We look forward to serving you again! Kristen Bowen General Manager (704) 379-8300

May 01, 2024

Purchased my wife’s Audi SQ5 last week and what a great experience! Alf George was our salesperson and I can’t recommend him enough. Knowledgeable, courteous and very professional! Thanks Alf and everyo More

by TheAlexanders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alf George
May 03, 2024 -

Audi Northlake responded

TheAlexanders, thank you so much for your review and taking time to leave comments about your experience with Alf. We're so glad that you included us in your car shopping process and look forward to serving you again in the future. Enjoy your new SQ5 and have a great day! Kristen Bowen General Manager (704) 379-8300

May 01, 2024

3x Returning Customer! There’s a reason why I’ve returned to Northlake Audi for the past few years and that’s because of Alf and the team as a whole. This time around I une More

by KGlave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alf
May 03, 2024 -

Audi Northlake responded

Hi Kimberly! Thank you for sharing your feedback on DealerRater! We're so glad that Alf has been so good to you over the last few years. We appreciate your support and look forward to serving you again in the future. Have a great day! Kristen Bowen General Manager (704) 379-8300

April 30, 2024

Brendin was so Amazing! He is personable, knowledgeable and makes you feel so comfortable! I highly recommend him! More

by Sunshine ☀️
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendin Logsdon
May 02, 2024 -

Audi Northlake responded

Sunshine, thank you so much for your 5-star feedback! I'm glad to hear that Brendin took great care of you during your visit. Please let us know if we can answer any questions for you or if we can provide you with any additional assistance. We look forward to serving you again! Kristen Bowen General Manager (704) 379-8300

April 29, 2024

Life is good when you have people you can trust to do good work and treat you fairly. I was really impressed with the level of service I received in this place, especially with Brad Caldwell. He was very More

by Riz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Caldwell
May 01, 2024 -

Audi Northlake responded

Riz, thank you so much for taking the time to share about your recent service visit with Brad. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with our team. Thank you for trusting us with your Audi and for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

April 29, 2024

Brad Caldwell is my go to advisor whenever I need work on my vehicles. Great service and attention to detail. He and the team are great to work with. More

by tee.caldwellbda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Caldwell
May 01, 2024 -

Audi Northlake responded

Tee, thank you for taking time to leave us a 5-star review and giving Brad and our team the opportunity to service your Audi. We appreciate your support and look forward to being of service again. Have a great day! Kristen Bowen General Manager (704) 379-8300

1
...