Audi Orange Park

Helpful and friendly. Dealership was very clean. Offered me a beverage on entering the show room. They didn't try to force me into something that I didn't want. It took just a little long to get me out afte me a beverage on entering the show room. They didn't try to force me into something that I didn't want. It took just a little long to get me out after purchase made but i had a good experience non the less. More

This is my 3rd Audi, all purchased at Audi of Jacksonville. Alex was very professional, knowledgeable and friendly. I contact Alex via email and we communicated this way (which was my preferenc Jacksonville. Alex was very professional, knowledgeable and friendly. I contact Alex via email and we communicated this way (which was my preference) until I identified a few cars via the dealers website that I was interested in. The entire experience was great and I highly recommend Alex. More

This was my 5th Audi A6/100/5000 but I was considering other brands. Alex was great to work with! Contact him via email at afajardo@audijax.com He provided me with independent research company comparisons other brands. Alex was great to work with! Contact him via email at afajardo@audijax.com He provided me with independent research company comparisons via email which helped me once again chose an Audi instead of other brands. I knew the model, colors and features I wanted. He found the perfect car for a great price. I got a 2011 model in July 2010! The new technology (keyless, back up camera, side assist, computer system) is fabulous and the A6 has more pick up than my old one. Audi's give you more for your money and better resale based on percentage. With comparable features, I would have paid more for any other luxury brand. Check out Kelly Blue Book for previous model years to compare Audi to other comparable models of the same size. When I picked up the car, Alex gave me a short training session on all the new features. I also dropped by later with more questions and he was happy to help. More

My husband and I purchased an Audi A4.We went to several dearlerships that day and the Audi dealership in Jacksonville was my favorite. Alex was very helpful in answering any questions that we had and very dearlerships that day and the Audi dealership in Jacksonville was my favorite. Alex was very helpful in answering any questions that we had and very friendly. When we our in the market for new cars we will be going back to the Jacksonville Audi to see Alex. More

Alex was very responsive & helpful. Would recommend anyone to him.......... The only area for improvement would be to clarify roles; Alex vs. Spenser (his boss). I had a situation where I had gotten anyone to him.......... The only area for improvement would be to clarify roles; Alex vs. Spenser (his boss). I had a situation where I had gotten a call from Alex, and before I had a chance to return the call i also got a call from Spenser. I returned the calls in order that i received them, but Alex knew nothing of the details spenser had left in his message. This left me with confusion on who I was dealing with and who was my primary contact. it all worked out, but gave me cause for pause........ More

I bought a new 2010 Q5 a few months back. The sales staff and the manager are very professional and accommodating. I recommend this dealership to anyone looking for a new or used car. Very good experience ov and the manager are very professional and accommodating. I recommend this dealership to anyone looking for a new or used car. Very good experience overall. More

Alex was very personable, professional and accommodating. He was very knowledgable and informative. I highly recommend him to anyone looking for a vehicle. The finace manager was very helpful in finding fin He was very knowledgable and informative. I highly recommend him to anyone looking for a vehicle. The finace manager was very helpful in finding financing for us. Thank you for a very positive experience! More

Overall great! Alex has a great attitude and the Overall great! Alex has a great attitude and the dealership is certainly willing to work with you! They have great low milage vehicles in stock an Overall great! Alex has a great attitude and the dealership is certainly willing to work with you! They have great low milage vehicles in stock and what you see on their website, they actually have in stock! Certainly browse their site first, as you get better pricing that way! More

I bought a new A5 from Alex because of his customer service and knowledge of the car. I'm from Orlando and chose to work with him over two other dealerships that were closer to home. He worked with m service and knowledge of the car. I'm from Orlando and chose to work with him over two other dealerships that were closer to home. He worked with me over the phone and via email. He was very responsive to my calls & emails, sent me pictures of the vehicle (pictures that he took, not stock photos) and even picked me up from the airport when I came in to buy. The paperwork was prepared and ready which was very helpful to me. I am very happy with my car and my choice to buy from him and this dealership. More

First time ever buying a car sight-unseen. Didn't need to see it! This is my fourth Audi. Yet, it was my first Audi with Audi Jacksonville. I had tried to deal with my local Audi dealer, but they were j to see it! This is my fourth Audi. Yet, it was my first Audi with Audi Jacksonville. I had tried to deal with my local Audi dealer, but they were just not up to the standards I was previously accustom to from my old Miami dealer. So after calling Audi Jacksonville, I began dealing with a salesman named Mark Johnson and he really stepped up the customer service to help me. We did everything over the phone and through email. He went out of his way to deliver outstanding customer satisfaction. Like way out-of-his-way, some 162 miles each way. He personally delivered my new 2010 Audi TT Roadster and took back my 2008 Audi TT Roadster (lease ended). Everything went smoothly from start to finish. He actually deserves a 10+ rating but it will only allow a 5. I would highly recommend Audi Jacksonville and Mark Johnson to anyone who demands the highest quality and exceptional customer service. Tressie Knowles Celebration, Florida More