
Audi Palo Alto
Palo Alto, CA
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2,838 Reviews of Audi Palo Alto
Great service The service at Audi Palo Alto is exceptional. Everyone is helpful and accommodating. The issue that makes me reconsider recommending the location The service at Audi Palo Alto is exceptional. Everyone is helpful and accommodating. The issue that makes me reconsider recommending the location is it takes too long to get an appointment. It took a little over a month for my service appointment. This is my first Audi. I have been a Lexus owner most of my life, 20 years plus, and I typically get in for service within a week More
Service The Audi service is amazing. Jesus was very helpful & provided top service. Great communication & met all of my needs. I am very happy with the overal The Audi service is amazing. Jesus was very helpful & provided top service. Great communication & met all of my needs. I am very happy with the overall service here & will continue to do business with Audi Palo Alto More
Excellent Service is superb! Jesus Cordero provided excellent service throughout the process and was very accommodating and communicative. My experience is alwa Service is superb! Jesus Cordero provided excellent service throughout the process and was very accommodating and communicative. My experience is always a positive one when I visit Audi. More
Perfection My entire experience was seamless, painless, and without any delays whatsoever. I walked in, signed the paperwork, got my free loaner, and was on my w My entire experience was seamless, painless, and without any delays whatsoever. I walked in, signed the paperwork, got my free loaner, and was on my way. More
Very satisfied I had rims reconditioned and the tech did a great job, they look brand new. This service was brought to my attention by Matt Rost, he was very helpful I had rims reconditioned and the tech did a great job, they look brand new. This service was brought to my attention by Matt Rost, he was very helpful ad well More
Excellent and very courteous service I took my Audi A6 to service for 30,000 miles From the moment I arrived I was greeted and was told where to go. I spoke with Sergio and he recommen I took my Audi A6 to service for 30,000 miles From the moment I arrived I was greeted and was told where to go. I spoke with Sergio and he recommended what I need to have done He also listened to my inquiries Upon getting the car They explained what they did The greeter helped me to my car to make sure I was comfortable and all my belongings were there Thanks Audi. See you in my next visit!! More
Service reviewer Only problem is ongoing LONG backlog for service Management Problem One once you’re at the service center everything goes super smooth Loaner c Only problem is ongoing LONG backlog for service Management Problem One once you’re at the service center everything goes super smooth Loaner car worked very smooth, also More
Friendly, and out of way courteous It took a long time to schedule an appointment. Since I reached 20k miles and needed a service, but nearest slot was 1.5 months away, audi service was It took a long time to schedule an appointment. Since I reached 20k miles and needed a service, but nearest slot was 1.5 months away, audi service was nice to add some oil to the car to allow me to drive it for another 1.5k miles. More
Excellent!!! Jesus, the service consultant is very professional and courteous! Easy manner and on top of repair status of my vehicle and very responsive, he infor Jesus, the service consultant is very professional and courteous! Easy manner and on top of repair status of my vehicle and very responsive, he informs me of the car status! He is probably one of better service consultants and this was one of dealership visit experiences I have experienced at AUDI, Palo Alto! Couple of the service consultants at this outfit, fortunately have resigned, they were not as helpful as Jesus!!! Keep him there!!! More
Friendly and efficient I had a smooth and easy service and was very satisfied with everything. My expectations for efficiency and service were met and I would recommend thi I had a smooth and easy service and was very satisfied with everything. My expectations for efficiency and service were met and I would recommend this service center . More