Audi Palo Alto

A+ Customer Service The respectful, responsive and professional staff at Audi of Palo Alto all worked together to create a wonderful and stress free purchasing experience The respectful, responsive and professional staff at Audi of Palo Alto all worked together to create a wonderful and stress free purchasing experience. The team work was impressive. Thank you so much! More

Recall service Very friendly and attentive staff, high quality work. when I transferred carseat to the loan car, sevevral staff offered help. The car is also cleaned Very friendly and attentive staff, high quality work. when I transferred carseat to the loan car, sevevral staff offered help. The car is also cleaned thoroughly inside and out More

Service recall Everyone was courteous and professional! Items and next steps were well explained and staff was very accommodating to requests. Good work by the whole Everyone was courteous and professional! Items and next steps were well explained and staff was very accommodating to requests. Good work by the whole team. More

Had a great smooth straightfoward experience purchasing I purchased a 2015 CPO Audi S3 Prestige last month. The experience went very smoothly. All important details were explained to me during each stage I purchased a 2015 CPO Audi S3 Prestige last month. The experience went very smoothly. All important details were explained to me during each stage of the trade-in to purchase. I was also impressed with the handover to the technical advisor who helped me understand the features of the car. This is only my second european vehicle (1990 VW Corado G60) and I am impressed with how Audi Palo Alto conducts their business. More

Great all round experience, quick and easy Got the car I want without any problems. Staff were friendly and well informed and happy to take the time to ensure I got the car I wanted Got the car I want without any problems. Staff were friendly and well informed and happy to take the time to ensure I got the car I wanted More

Great experience I had a very positive buying experience. Andy had helped me on multiple visits. I didn’t feel any pressure. He patiently answered my questions. To I had a very positive buying experience. Andy had helped me on multiple visits. I didn’t feel any pressure. He patiently answered my questions. Tony pleasantly handled the paperwork. Michael gave me an overview of the vehicle which I really appreciated. Javier helped me when I had a few more questions. More

Sale Due Bill Delivery Addib did a great job and kept me informed the entire way as my car was being readied for delivery. Also received a well maintained courtesy car for t Addib did a great job and kept me informed the entire way as my car was being readied for delivery. Also received a well maintained courtesy car for the time my car was in for service. More

Car purchase Great customer service. Best car purchase transaction I’ve had so far. Manny was helpful during the online research and made the on site purchase sm Great customer service. Best car purchase transaction I’ve had so far. Manny was helpful during the online research and made the on site purchase smooth. More

Great support, fair pricing I worked closely with their internet sales manager, and he was great at arranging his time for me, setting up test drives to accommodate my busy sched I worked closely with their internet sales manager, and he was great at arranging his time for me, setting up test drives to accommodate my busy schedule, and going over pricing options. I was a bit disappointed they wouldn’t negotiate more on another car I was more interested in, as the price for that car was at the high end of the KBB. But in the end I got a great value on the car I purchased which was below the KBB range. More

Responsive, helpful service I needed to puchase Audi Care for my CPO Audi S3 and Denis contacted Addib from service. Addib quickly reached out to me and set up the service contr I needed to puchase Audi Care for my CPO Audi S3 and Denis contacted Addib from service. Addib quickly reached out to me and set up the service contract over the phone. He also answered my questions very clearly. He was very courteous too. Thanks, Audi Palo Alto for the support ! More