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Audi Shawnee Mission
Merriam, KS
43 Reviews
Whether you're ready to buy, lease, or sell, or if your vehicle needs service, Audi Shawnee Mission is the destination for all of your automotive needs.
From our expansive new, used, and certified pre-owned inventory to our non-commission sales specialists, we've got you covered with a comprehensive and completely contact-free experience.
Between visits, we encourage you to visit our website to browse our inventory of new and pre-owned vehicles, apply for financing, or value a trade-in.
Got questions? Call us at 913-228-3981or stop by our showroom, located at 6601 East Frontage Road Merriam, KS 66202.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 43 reviews
April 21, 2024
Nico reached out to me about trading in my 2012 Audi A6 for a 2020 Audi A4 and it was the smoothest process. I recommend doing business with Nico! for a 2020 Audi A4 and it was the smoothest process. I recommend doing business with Nico! More
by adrian305437
Employees Worked With
Nico
Helpful February 22, 2024
I love my eTron Sportback! Working with the Audi team was so easy and seamless. They educated me on the best options based on my needs. I feel super confident in their directio Working with the Audi team was so easy and seamless. They educated me on the best options based on my needs. I feel super confident in their direction and am so happy with my new car. I was absolutely ecstatic that Lily the black lab was there. She was honestly the best worker aside from her owner Brandon Wagner. I look forward to visiting Lily and working with Brandon again. Thank you so much team! More
by Rachel
Employees Worked With
Brandon Wagner
December 14, 2023
Absolutely unacceptable customer service experience: 1. Our Q7 was dropped off at 8:25 AM for an 80k service. 2. There was no communication whatsoever regarding the pickup time, despite experience: 1. Our Q7 was dropped off at 8:25 AM for an 80k service. 2. There was no communication whatsoever regarding the pickup time, despite this being a supposed 3.5-hour service. 3. At 4:18 PM, I called, but the service rep was busy, and I was promised a callback. 4. With no response, I had to call again at 4:40 PM, considering the service center closes at 5:30 PM. 5. I was then informed that the car would be ready for pickup at 5:00 PM. 6. Upon arriving at the service center, I expressed my frustration about their lack of communication and received a strange response from another agent. 7. The Q7 wasn't ready until 5:21 PM. This level of service and communication is entirely unacceptable and has left me thoroughly dissatisfied with the overall experience. I have zero confidence about 80 K service that I paid for. Typically the preliminary report comes and service rep talks about fixing any additional issues they find. Nothing of that sort happened, looking a sequence of events. More
by Chandra Poojari
Employees Worked With
John Coats
November 19, 2022
Michelle, Chris, and other staff on hand were extremely responsive and friendly as well as professional, making the repair process on my AllRoad an unexpected example of how a stressful situat extremely responsive and friendly as well as professional, making the repair process on my AllRoad an unexpected example of how a stressful situation can be eased by exceptional personnel as well as competent mechanical work.Hooray. . More
by CAS3
Employees Worked With
Michelle, Chris
October 17, 2022
Took in my A5 in for it's 65k service and inspection and also fix a key fob issue. Great service department. Went through all the inspection found and unfortunately weren't able to resolve the fob issue the also fix a key fob issue. Great service department. Went through all the inspection found and unfortunately weren't able to resolve the fob issue they were great! Went through the everything they found on the inspection and what steps to do in resolving my key fob issue. More
by robstor80
Employees Worked With
Chris Cevallos
October 17, 2022
Ryan was amazing to work with. Communicated via voice, text and e-mail as I was available and made the experience very quick and easy. Ryan was very honest and professional through Communicated via voice, text and e-mail as I was available and made the experience very quick and easy. Ryan was very honest and professional through the entire experience. More
by jzogleman
Employees Worked With
Ryan Moore
August 31, 2022
Love the service at this Audi dealership. Chris is incredible, he is so knowledgeable and personable and makes dealing with my car so simple! Chris is incredible, he is so knowledgeable and personable and makes dealing with my car so simple! More
by klwreilly
Employees Worked With
Chris Cevallos
June 13, 2022
Go to Zee! He is awesome and makes the experience so easy and enjoyable. He is very thorough and went above and beyond to help. He is awesome and makes the experience so easy and enjoyable. He is very thorough and went above and beyond to help. More
by Emdvies
Employees Worked With
Zee
May 25, 2022
Olivia was amazing, and honestly made this purchase extremely easy, she made herself available with my schedule, and kept me abreast on anything I needed to help make this comfortable. I highly recomme extremely easy, she made herself available with my schedule, and kept me abreast on anything I needed to help make this comfortable. I highly recommend this dealership, but Olivia took the cake in terms of customer service, and personality! More
by Madison Manyawu
Employees Worked With
Olivia
