Audi Shrewsbury

I’d consider myself a seasoned car buyer. This is the 8th everyday driver I’ve bought in the last 12 years. I’ve worked/haggled with all types of dealers throughout New England on used cars r This is the 8th everyday driver I’ve bought in the last 12 years. I’ve worked/haggled with all types of dealers throughout New England on used cars ranging for $20K-45K always trying to get a good value and a good deal. In all my dealings I’ve never felt the level of honesty, trust, and comfort I did in this transaction with Audi Shrewsbury. I worked with Mike Moussalli directly who has been great and attentive throughout the process. It didn’t end when we shook hands on the deal, I signed the papers, or when I drove off with the car. He has continued to put up with my texts helping answer questions no matter the day or time. He also drove paperwork to me to save me a trip to the dealership! Mike M. gives A+ customer service a new definition. If I ever buy from someone else, Mike has set the standard pretty high for them to try and match. I also had great dealings with Mike in finance who was able to put the deal together that would work for me and also Toffy from the management side working through the numbers. Don’t get me wrong, I would have loved to get the car for free but let’s not kid ourselves. They run a business but were conscious of where I was trying to get to and we found enough common ground to make it work. They were not pushy, just upfront and with some back and forth we got a deal done quickly. It was a great experience at Audi Shrewsbury and I look forward to doing business with them again, but hopefully not too soon! Thank You! More

I Nick Gallo, had a great experience at Audi Shrewsbury. I purchased a 2024 Audi convertible A5 excellent experience with Toffy Thomas very honest person made things go very smoothly throughout the process I purchased a 2024 Audi convertible A5 excellent experience with Toffy Thomas very honest person made things go very smoothly throughout the process and Redon Lekaj delivered the vehicle very professionally explained everything that I need to know about the vehicle then did not leave my house until I was completely satisfied and understood everything they had to show me, If you’re in need of a vehicle Audi Shrewsbury is a great dealer to do business with professionally, honest, standby by their words. Thank You, Toffy and Redon for your help and make the deal happen… More

Michael was awesome from the get go got me everything I needed throughout the process needed throughout the process More

Felisha is awesome! She is so genuine and kind. Felisha is the most selfless Representative I have met. I was satisfied due to Felisha! She is so genuine and kind. Felisha is the most selfless Representative I have met. I was satisfied due to Felisha! More

The dealership pays attention to detail. They always are helpful when you arrive with means of transportation or getting you to home or work They always are helpful when you arrive with means of transportation or getting you to home or work More

This dealership is great. They discounted my service according to their ongoing deals. Also, I was provided with a video to show the repairs needed. They discounted my service according to their ongoing deals. Also, I was provided with a video to show the repairs needed. More

I was hesitant going to a bigger dealership. I spoke with a salesperson Justine and it was a great experience from the start. She was honest and upfront which I appreciate. It wasn’t a two hour I spoke with a salesperson Justine and it was a great experience from the start. She was honest and upfront which I appreciate. It wasn’t a two hour back and forth. She was very good and had all the answers. I didn’t purchase the first time there. I saw a vehicle on their website and contacted her immediately. In a few hours I was out the door with a new vehicle. It had to be serviced and they took it serious with no excuses. Put me in a loaner because I was going somewhere and told me they would contact me when it was done. I couldn’t have asked for anything better. I would highly recommend Justine if you are looking for a vehicle. More

Rebecca did a great job. She explained all the service options and pricing and gave me good advice on which to choose She explained all the service options and pricing and gave me good advice on which to choose More

Excellent service from the time we walked into the dealership until we picked up our vehicle. Very friendly atmosphere , very obliging. Will recommend the dealership to everyone. dealership until we picked up our vehicle. Very friendly atmosphere , very obliging. Will recommend the dealership to everyone. More