Audi VW Oneonta

Josh Brown and Audi VW Oneonta Experience I recently purchased a 2015 Audi A3 from Audi VW Oneonta. Josh Brown sold me the vehicle and he was, professional, conscientious, and polite. He was v I recently purchased a 2015 Audi A3 from Audi VW Oneonta. Josh Brown sold me the vehicle and he was, professional, conscientious, and polite. He was very low pressure through the process and I didn't feel any of that sales pressure that you worry about when shopping for a vehicle. The negotiations were straight forward and he didn't unnecessarily waste my time. Josh provided me with an all-around great experience at Audi VW Oneonta and I would go back there for my next purchase and highly recommend him and Audi VW Oneonta to everyone. More

New Passat I traded in my 2012 VW TDi "clean diesel" Golf. I really loved that car and was so proud of it's performance UNTIL! I bought it as an environ I traded in my 2012 VW TDi "clean diesel" Golf. I really loved that car and was so proud of it's performance UNTIL! I bought it as an environmentalist and conservationist and can't tell you how hugely disappointed I am in VW. The dealership was sympathetic to my plight and understanding of my anger. I traded it in on a 2015 Passat just to get rid of the Golf. My sales representative Josh Brown was very patient, understanding, and was very helpful in follow up visits. He has helped me set up phone, Ipod, etc. Service folks at this dealership have been great as well. Hope VW gets its' act together, cause I really like their products. More

Call Josh This dealership has new owners and the customer experience has improved immensely. I just traded my 2011 for a 2016 A4 and Josh couldn't have been mo This dealership has new owners and the customer experience has improved immensely. I just traded my 2011 for a 2016 A4 and Josh couldn't have been more helpful. He even paired the vehicle controls with my home garage door opener! Who likes buying a car? But Josh made it a pleasant experience. Highly recommend. More

Josh Brown was thoughtful and helpful. Shortly after we met Josh knew what I was looking for and helped me make a good choice. He followed through and the the pruchase a smooth and easy exp Shortly after we met Josh knew what I was looking for and helped me make a good choice. He followed through and the the pruchase a smooth and easy experience. More

Lease new car I visited VW Oneonta for a service on my 08 Jetta and fell in love with the 2016 Golf Sportwagon, left thinking there was no way to "make it happen". I visited VW Oneonta for a service on my 08 Jetta and fell in love with the 2016 Golf Sportwagon, left thinking there was no way to "make it happen". After a few months of thought and much patience and helpful assistance from Josh Brown, I now have that 2016 Sportwagon. Josh was wonderful to work with and I would highly recommend him. More

Horrible customer service After having gone into the dealership FOUR times because the paperwork was wrong every time, we were double charged for our down payment on our credit After having gone into the dealership FOUR times because the paperwork was wrong every time, we were double charged for our down payment on our credit card. When I called VW to have this fixed, the accountant was EXTREMELY rude to me and told me even if I brought the bank statement in to show her that we were double charged, that they would not refund me because they have proof they only charged us once. I can not count how many times I have been disappointed by the customer service from this dealership. I will never go back to them for anything and would warn anyone to stay away from this dealership. More

Worth the trip from Albany & Capital Region Made the trip out to Oneonta from Albany after dealing with Langan Audi East and their cold showroom antics and lack of professionalism. This experien Made the trip out to Oneonta from Albany after dealing with Langan Audi East and their cold showroom antics and lack of professionalism. This experience aside I was still willing to pursue the Audi brand (had never owned an Audi previously) and made initial contact with Patrick Muller after exploring TrueCar discounts. The rest is history.... Patrick truly made the car buying experience worth while and really made me feel like he was putting me as a customer first. I told him the model, color, features, and price range I would like and he did all the legwork. He even followed through with all of the applicable discounts and incentives through Audi and left me feeling stress free and relaxed about car purchasing. I cannot believe that I almost walked away from the Audi brand after a horrible experience at Langan. I love the new car and Audi has proven to me that Ingolstadt is engineering the best cars in Bavaria and Germany (looking at you BMW). Audi has proven to me that "Vorsprung durch Technik" is not some cliche corporate slogan, these machines are a thing of beauty. All I can say is that if you are from the Albany, NY/ Capital Region area and are interested in purchasing an Audi do not even bother with Langan. Go to Audi Oneonta and speak with Patrick. You will not look back or regret the decision. Truly a top notch dealer who remembers that you are the customer and that you should be happy with what you are purchasing. Will happily return here for servicing and future Audi purchases. More

Factory ordered two new cars here - excellent experiance! Shopped several Audi dealerships. Patrick Muller followed up diligently and put together an attractive offer. Aside from just favorable terms - Patr Shopped several Audi dealerships. Patrick Muller followed up diligently and put together an attractive offer. Aside from just favorable terms - Patrick, David Smith his manager, and everyone at this dealership have been a delight to deal with. More

I have purchased my last nine luxury cars from the same dealer and was loyal and satisfied. When I leased a new VW Passat TDI SEL at Oneonta VW Audi I was amazed with the professionalism of salesman Mitch dealer and was loyal and satisfied. When I leased a new VW Passat TDI SEL at Oneonta VW Audi I was amazed with the professionalism of salesman Mitch Miljavic and Manager David Smith. The were outstandingly well informed and most helpful to me. They gave me a great deal and made certain modifications which I requested. I have had the car for two weeks now and love it...everything they said about the car was true and then some... they came through on every promise they made. Mitch, David and Seth carefully explained all of the features of the car that were new to me and were extremely generous with their time. I spoke with two technicians in the service area and they also were helpful and expert. I know very little concerning the technical aspects of cars so I always value a dealership with high concern for client satisfaction, integrity and dependability. I know that I have found these qualities at Oneonta Audi VW and plan to bring all my automotive needs and concerns here. If you are looking for expertise, excellent value and client satisfaction seek no further. Oneonta VW has it all. J.Nealis Delhi, NY More

Do you remember that move, Vacation, when Chevy Chase is going to pick up his new car, but instead of the sports car the dealer promised, they stick him with the Family Truckster? Well, that dealership was going to pick up his new car, but instead of the sports car the dealer promised, they stick him with the Family Truckster? Well, that dealership was probably Audi of Oneonta. They didn't just *promise* a certain deal, we had a "binding purchase agreement" duly signed by chris, the Sales Manager. didn't matter. A few weeks later they called to say we'd have to sign a new agreement with a higher price. No, really!! (Could I have called and demanded they sign a new contract with the price lowered?!?) Thought the Gen. Manager would honor the original, signed deal, but no luck. We had to demand our earnest money back. Just know that a contract with these jokers is "legally binding" on you, but not them... More