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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
945 Reviews

945 Reviews of Audi Wyoming Valley - Service Center

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April 30, 2025

I was kept up to date with my vehicles service I appreciated the video of my car explaining what was done More

by sean108sandra
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kutzor
April 29, 2025

From scheduling to driving away I received excellent service! Kudos to Joe Goas he kept me well informed while I waited for my vehicle. He was polite and informative. He offered drinks and snacks to hel More

by JKTM2626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

It was absolutely excellent. They kept me informed about my vehicle and were extremely professional. I will highly recommend! More

by SMH1989
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kutzor
April 28, 2025

I loved the video review and then the follow up. Staff are friendly and professional. More

by EMFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

From the moment I walked in, I was treated as if I was the only customer in the building. Brian helped me set up my phone and explained how to use it on the instrument panel. He also explained other thi More

by LILCV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Seamless Everything was great as always. Oil change every 5k, always great. Everything was great as always. Oil change every 5k, always great. Great great great More

by BREATHINJUKEBOX
Recommend Dealer
Yes
Employees Worked With
Joe Goaz
Apr 26, 2025 -

Audi Wyoming Valley responded

Thank you so much for your awesome feedback! We’re thrilled to hear that your experience with us continues to be seamless and positive every time. We truly appreciate your loyalty and trust in our team for your regular service visits. Looking forward to seeing you again at your next oil change — we’ll be ready to deliver another "great great great" experience!

April 24, 2025

Great dealership to work with very professional and accommodating work was done on time and as promised! More

by moshe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Audi Wyoming Valley responded

Thank you for the kind review! We're so glad to hear that you had a great experience with us. We always aim to make the process easy, professional, and accommodating, and it's wonderful to know that we met your expectations. Delivering work on time and as promised is something we take pride in, and we're happy to see it made a difference for you. If there's anything else we can assist with in the future, please don't hesitate to reach out. We look forward to seeing you again!

April 23, 2025

Fantastic service and experience all around and from everyone we interacted with. It was all very much appreciated. More

by JWilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Audi Wyoming Valley responded

We're so glad to hear that you had a fantastic experience with us and that everyone you interacted with made a positive impact. We truly appreciate your kind words and are grateful for the opportunity to serve you. If there's anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to seeing you again!

April 19, 2025

Dealer addressed my complaint when I returned to fix what wasn’t right with the vehicle. Though that shouldn’t have happened that the vehicle was sold to me presumably certified when it wasn’t practically ch More

by ugo5petd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yenchick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perry
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Salesman was a pleasure to work with, he was able to find a vehicle that met my needs at a great price. More

by AAC
Recommend Dealer
Yes
Employees Worked With
Randy Hozempa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Audi Wyoming Valley responded

We're so glad to hear that Randy was a pleasure to work with and was able to find a vehicle that met your needs at a great price. He truly goes above and beyond for his customers, and we're happy to know that made a difference for you. If you need anything else in the future, don't hesitate to reach out. Enjoy your new ride!

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