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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
1,012 Reviews

1,012 Reviews of Audi Wyoming Valley - Service Center

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August 25, 2025

The team, communications, and facility were very professional. I will return to this dealership for service going forward. More

by Susan.Evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

Always very thorough. I feel comfortable sending my daughter back to Tennessee after they have done service More

by EMAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

The service department is excellent. This is why we buy our cars from the dealer. Everything was done correctly & in a timely manner. The staff is friendly & professional. More

by pshonk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2025

Very good service from the team, was prompt, defined and executed on the service at the defined price More

by bbarnak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

Excellent customer service. Always quick to respond to questions. The valet service is outstanding. They always do a great job with my vehicle. I've been dealing with WVM for ov More

by pettdmd
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kutzor
August 16, 2025

Loaner program is great. Service explanations are very thorough. Communication during service time is very good. More

by KMHARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

They were friendly and courteous. They kept me informed throughout the whole process. They were able to give me a loaner car since it was going to take a couple of days to repair my More

by BROWNSMANIAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexsandra Nikolić
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

Joe truly treated me very well throughout the entire process. He took the time to explain each step, ensuring I understood what was happening. I greatly appreciated how thoroughly he detailed all the se More

by Billd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

Service Manager and other associates were professional and courteous, all my work was done properly and on time. More

by GAETAN06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

Mike Pizzo did an excellent job, very professional and speedy service! Job well done! He’s an outstanding technician! More

by DUBVR6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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