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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
707 Reviews

707 Reviews of Audi Wyoming Valley - Service Center

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May 04, 2024

My service appointment was costly not very thorough and told me what I already knew of the problem. I gained no additional information and if I didn't have a understanding of engine operations I would hav More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Yenchick
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Service was completed on time. The $534 cost of parts and labor to replace a drivers side sun visor was extremely excessive!! More

by ERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

I would prefer not to say let’s leave it at that please. Thank you More

by JROBERTS76
Recommend Dealer
No
Employees Worked With
Brian Kutzor
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

I found Audi Wyoming to be very service oriented! Very professional pleasant with the goal of making sure that their customer is taking care of! More

by moshe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

The best dealer they answer all my questions and fast service and polite from the beginning of the day the I pick up my car thanks guys …. More

by D.J.2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Kotarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Maleninsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jesuit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlynn Kolb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Miick
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

Positive customer service, but the service charge for basic maintenances (oil change, tire rotation and inspection) is way overpriced. I don’t mind paying for a service but won’t be taken advantage of. More

by SANDYMORAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

The dealership and service desk was fantastic but I am disappointed that the technician that changed the oil left residual oil on the bottom cover that leaked all over my garage floor for a few days. Oth More

by JAS7551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Every time I bring in my Audi for service I am taken care of right away. The service personnel is very professional and always takes care of my needs. They are very quick in getting me in for an appoint and More

by FYAKSCOE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All Service Enployees
April 24, 2024

Staff is very professional & service oriented. Lovely space. I’m so happy that I chose this dealership! More

by NAGLE.S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Osterhout
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

My service personel was pleasant kind and knowledgeable. My car was checked thoroughly nice job More

by Nickeishabrown19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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