Audi Wyoming Valley - Service Center

Audi Wyoming Valley responded

Thank you so much for the glowing review! We’re thrilled to hear that Lexi made such a positive impact on your experience. It's always wonderful when our team goes above and beyond to help, and we’ll be sure to pass along your kind words to her. If there's anything else we can do for you, don’t hesitate to reach out. We look forward to working with you again soon!

Audi Wyoming Valley responded

Thank you for sharing your experience! We're so glad to hear that Joe made the entire process smooth and enjoyable for you. It's always our goal to provide a pleasant and guided experience, and we're thrilled to know that Joe was able to deliver just that. We truly appreciate your feedback and look forward to assisting you again in the future!

Audi Wyoming Valley responded

Thank you for sharing your feedback. We sincerely apologize for the delay you experienced with your service appointment. We understand how frustrating it can be when the time doesn’t align with expectations. Please know we’re constantly working to improve our processes, and your comments help us do that. If you’d like to discuss this further or have any concerns, don’t hesitate to reach out to us. We value your time and will work to ensure a more timely experience in the future.

Audi Wyoming Valley responded

Thank you for your positive feedback! We’re so glad to hear that your experience met your expectations and that everything was completed as promised. It's great to know the maintenance cost aligned with the verbal estimate, and we're happy you enjoyed the clean loaner vehicle. We always strive to provide a smooth and hassle-free experience, and it’s wonderful to hear that we succeeded in doing so. If there’s anything else we can assist with, don’t hesitate to reach out. Looking forward to seeing you again!