Back

Austin Ford Chrysler - Service Center

Austin, MN

4.6
148 Reviews

148 Reviews of Austin Ford Chrysler - Service Center

Sort by
May 10, 2025

I’ve purchased several vehicles from them. Very friendly every time I visited. I would definitely recommend. More

by juliusgibson53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randi Sherwood
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Almaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris DeLuna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey Chapek
May 10, 2025 -

Austin Ford Chrysler responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Austin Ford Chrysler. We look forward to having you as one of our valued customers for many more years to come!

May 10, 2025

Steve in sales, Angie, Kristin in service. These people make my visits a pleasure. Fast and efficient, but still have a few minutes to make sure I have everything I need. More

by mmerritt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Almaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Wagaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Austin Ford Chrysler responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 08, 2025

Angie was really helpful, checkout was easy. Perfect person to work with customers. 5 stars for her! More

by Jgruber2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Wagaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Austin Ford Chrysler responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Austin Ford Chrysler.

May 07, 2025

Kristin did a great job narrowing down tire options for my truck. She and Doug did a great job helping me select and schedule my appointment. Always a pleasure to work with the service department. Steve More

by dewey.schara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Howe
May 07, 2025 -

Austin Ford Chrysler responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Austin Ford Chrysler, we look forward to having you as a valued customer for many years to come!

May 06, 2025

Took a little longer for a oil change and tire rotation than expected would prefer that it doesn’t take 1 hour 40 minutes but something about a hoist space was full More

by tom.c.greiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Petersen
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Austin Ford Chrysler responded

Tom, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

April 24, 2025

The service was accommodating, friendly, and the parts were ordered quickly and were received surprisingly fast. I commend Doug and Lenny for their assistance in getting my vehicle back to me in a one-day More

by glab_4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenny - five stars
Apr 24, 2025 -

Austin Ford Chrysler responded

Thank you for choosing Austin Ford Chrysler. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 24, 2025

Excellent to work with. They strive to get everything right for you. Very friendly atmosphere More

by BRADLEE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Almaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris DeLuna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Wagaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Austin Ford Chrysler responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Austin Ford Chrysler, we look forward to having you as a valued customer for many years to come!

April 13, 2025

Prompt and on time. Took care of my appointment and was able to carry on with my day More

by gfd_hilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Almaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2025 -

Austin Ford Chrysler responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Austin Ford Chrysler.

April 08, 2025

Great service, in and out quickly for an oil change. Nice new waiting area. Check out with Angie is quick and easy. Angie is always availible to handle whatever you may need. More

by jroussop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Almaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Wagaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Austin Ford Chrysler responded

Thank you for choosing Austin Ford Chrysler. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 26, 2025

Great customer service. one, two, three, this is not useful, do not make change my opinion. More

by juancarlos.perez100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Almaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Austin Ford Chrysler responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

1
...