Austin Subaru

Don't do business with Austin Subaru. The word of their sales staff means very little to management or other salesmen. Verbal contracts may as well be nothing at all to these guys. If you don't get it in w sales staff means very little to management or other salesmen. Verbal contracts may as well be nothing at all to these guys. If you don't get it in writing with them, it might as well not exist. I made an offer on a used car and drew up papers to make it official. Since I planned to pay outright, their salesman agreed to hold it for 24 hours while the cashier's check was sent from my bank via FedEx overnight. The very next morning I went to pay for the vehicle and pick it up, but when I got there it had been sold it out from under me -- less than nine hours later -- and the managers acted like I had no right to be upset. Now I have to spend hundreds of dollars more just to rent a car so I can go home for Christmas. Thanks a lot, Austin Subaru. Next time, a little respect for verbal contracts would be appreciated. I'll just be glad I didn't end up giving money to such an unscrupulous dealership. More

I bought a Subaru Outback from David Reyes. He said that they were part of the Costco program. I went online and Costco sent me to dealer in San Antonio. I forwarded the e-mail to David and he assured me th they were part of the Costco program. I went online and Costco sent me to dealer in San Antonio. I forwarded the e-mail to David and he assured me they were paying Costco to be in the progam. He took the authorization number and said I get 2% above invoice price. Later Costco called and assured me that Austin Subaru is not in the program and will send a legal letter to Austin Subaru instructing them not to sell cars under the pretense of being in the progam. According to another authorized dealer I was taken for about $260. Shame on you Austin Subaru More

Austin Subaru has doing the maintenance on my wife's 97 Impreza for almost 10 years with no complaints. Service has been professional and reasonably priced. I recently purchased an 08 Forester and had n Impreza for almost 10 years with no complaints. Service has been professional and reasonably priced. I recently purchased an 08 Forester and had no issues with the price, financing and follow-up. No gimmicks,extra charges or extra stuff on car I didn't want. Everything delivered as promised. The recommended window tinting looks great and hitch install was actually done early. Not your typical experience, first time I enjoyed buying a car. More