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Auto Park Ford - Service Center

Sturgis, MI

4.5
958 Reviews

958 Reviews of Auto Park Ford - Service Center

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February 28, 2024

getting a different car it was great but with the car that I had to trade in wasn't after $3000 and they still couldn't figure out what was wrong with my car More

by tanyamathews19
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 28, 2024 -

Auto Park Ford responded

Tanya, Thanks for sharing your thoughts about your experience with Auto Park Ford. Jose and our team appreciate your business and hope to see you again soon!

February 18, 2024

Experience was fine. A little overpriced though. I have no complaints on the dealership experince. More

by Karlvaughn8
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Dilla
Feb 19, 2024 -

Auto Park Ford responded

Thank you, Karl! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Auto Park Ford.

February 15, 2024

Very good overall The experience was and has always been positive at autopark. I do wish they will still wash my truck after service like they did in the past. More

by Grangerbd
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Dilla
Feb 16, 2024 -

Auto Park Ford responded

Thanks for sharing your thoughts about your experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

February 10, 2024

We purchase all of our fleet trucks through Auto Park Ford solely because they stand behind the trucks they sell. They are willing to do warrantee work in a timely manner. Auto Park Ford's Service Mana More

by aaron.armstrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie (Lead Mechanic)
Feb 11, 2024 -

Auto Park Ford responded

Thank you, Aaron, for sharing about your experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

February 06, 2024

Fast and efficient, very helpful having them pick up my car and deliver it when done More

by jayjohnston6583
Recommend Dealer
Yes
Employees Worked With
CJ
Feb 06, 2024 -

Auto Park Ford responded

Jay, Thank you for your very kind review. CJ and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Auto Park Ford.

February 06, 2024

Great mechanic service! I would highly recommend Auto Park Ford to anyone! They kindly listened to all my troubles and then took care any issues. More

by A. Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sidney Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Auto Park Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Sidney, Shebly, and our team, and we look forward to working with you again.

January 31, 2024

Got me in on a short notice emergency. Took good care of me and my truck. Service representative, Josie, and service technician, Brandon, we're both courteous and professional. My concer More

by Epsmalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service technician Brandon
Jan 31, 2024 -

Auto Park Ford responded

Thank you for sharing your thoughts on working with Josie, Brandon, and our team. We're glad to hear we delivered such a great experience!

January 19, 2024

I enjoyed the service at Auto Park Ford. The people are friendly and very thorough. It’s nice to be able to get a free car wash and have refreshments while you wait as well. More

by sseverson81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris "CJ" Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Auto Park Ford responded

Thanks for sharing your thoughts about your experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

January 18, 2024

The cost of labor was extremely too high and I will never use auto park again More

by Dritchie02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Kobold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Candy Abbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris "CJ" Johnston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Dilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Auto Park Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 17, 2024

They are one big group of excellent workers yes I would send family and friends to come there for your great service More

by KARENC0691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Auto Park Ford responded

Karen, It's great to hear that Candy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Auto Park Ford!

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