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Auto Park Ford - Service Center

Sturgis, MI

4.6
968 Reviews

968 Reviews of Auto Park Ford - Service Center

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February 15, 2024

Very good overall The experience was and has always been positive at autopark. I do wish they will still wash my truck after service like they did in the past. More

by Grangerbd
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Dilla
Feb 16, 2024 -

Auto Park Ford responded

Thanks for sharing your thoughts about your experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

February 10, 2024

We purchase all of our fleet trucks through Auto Park Ford solely because they stand behind the trucks they sell. They are willing to do warrantee work in a timely manner. Auto Park Ford's Service Mana More

by aaron.armstrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie (Lead Mechanic)
Feb 11, 2024 -

Auto Park Ford responded

Thank you, Aaron, for sharing about your experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

February 06, 2024

Great mechanic service! I would highly recommend Auto Park Ford to anyone! They kindly listened to all my troubles and then took care any issues. More

by A. Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sidney Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Auto Park Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Sidney, Shebly, and our team, and we look forward to working with you again.

February 06, 2024

Fast and efficient, very helpful having them pick up my car and deliver it when done More

by jayjohnston6583
Recommend Dealer
Yes
Employees Worked With
CJ
Feb 06, 2024 -

Auto Park Ford responded

Jay, Thank you for your very kind review. CJ and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Auto Park Ford.

February 01, 2024

Always accommodating, friendly and helpful staff. They make me feel valued and provide services at a fair price. Nice place to do business. More

by johnsb1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Auto Park Ford responded

Thank you, John, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Auto Park Ford.

January 31, 2024

Got me in on a short notice emergency. Took good care of me and my truck. Service representative, Josie, and service technician, Brandon, we're both courteous and professional. My concer More

by Epsmalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service technician Brandon
Jan 31, 2024 -

Auto Park Ford responded

Thank you for sharing your thoughts on working with Josie, Brandon, and our team. We're glad to hear we delivered such a great experience!

January 25, 2024

Had an urgent issue and needed expedited service to get back on the road. The service department staff treated me as a priority and got me up and running is short order. I appreciate the great service! More

by johnsb1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Auto Park Ford responded

Thank you so much for your kind words, John, and for taking the time to leave us this wonderful feedback!

January 22, 2024

This service department knows how to get it done! Always helpful and reliable when I need work done. More

by johnsb1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Auto Park Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

January 19, 2024

I’m glad to have a dealership that I trust and am always happy to do business with. Great operation!! More

by johnsb1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris "CJ" Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Auto Park Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 19, 2024

I enjoyed the service at Auto Park Ford. The people are friendly and very thorough. It’s nice to be able to get a free car wash and have refreshments while you wait as well. More

by sseverson81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris "CJ" Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Auto Park Ford responded

Thanks for sharing your thoughts about your experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

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