We filed out their online credit application, of course we were pre-approved. Had several conversations over the phone with the same salesman every time. Each time I spoke with said salesman I stated how much we wanted to spend, what I was looking for, and that I DID NOT want to purchase a new vehicle as we did not want to make 6 years worth of payments. I was told over the phone that they could work with us, that they finance everybody, and that they had never seen an interest rate over 18%. Yesterday, my wife and I took the 45 minute drive out to the dealership and arrived there around 11:45 am. Upon arrival we met with the salesman that I had been speaking to on the phone. He immediately passed us off to a different salesman. He took the keys to our vehicle to do an appraisal on it as we were planning on trading it in. He told us that the appraisal wouldn't take too long. We stated again what we were looking for, what we wanted to spend, and that we did not want to purchase a new vehicle. He assured us that "it shouldn't be a problem" to get us exactly what we want. He ran our credit check, 25 minutes later he comes back and tells us that we have to get passed to one of their "credit specialist". He left our credit app on the desk while he went to get the new salesman. My wife noticed that there was an amount wrote on top of the app. Being in car sales before, not in a very long time, I already knew how much we were approved for as this was something that I did when I sold cars over 15 years ago. At that time my wife received notice from her credit reporting app that her credit had been ran. Along comes salesman number 3! We went through what we wanted again. He assured us that as long as we were "a little flexible" that we could get into a vehicle that we would both be happy with. At around 1:30 we knew that we did not want to do business with this dealership. We both felt something was "off" and decided to look around the lot. There were not any cars around the amount that we wanted to spend, nor was there really any SUVs that we were interested in on their lot. We found the second salesman, as we could not find the third one, told him that we wanted the keys back to our SUV, and that we wanted to go look at a different dealership. He stated that he had to go find our salesman. We stepped outside to wait and noticed salesman number 2 sit at his desk and not once try to find our salesman. After about an hour salesman number 3 shows back up. He stated that they hadn't even ran our credit yet and to go look at the lot and write down the stock numbers of the vehicles that we were interested in under a certain amount of money. We wrote down about 9 different vehicles, all used. After that he finally went to the credit department, took around 45 minutes, then came back and told us that the only way we could get financed is if we purchased a new car. We were furious at this point. Never once did anyone ever look at our SUV, instead they parked it on the side of the building and let it sit there all day while they hung onto our keys making it impossible for us to leave. We both strongly agree that they held onto our keys and waited until 4:30 so that we wouldn't go to a different car lot and so that we felt that we absolutely had to purchase a new vehicle. Very bad business practices. We both had a horrible experience and do not recommend shopping here as the salesman are only out to sell new cars here. They are very pushy! BEWARE!