AutoFair Ford

My experience at Autofair Ford was fantastic. They were very willing to work with me. The whole staff is wonderful from the time you walk in. My fusion is great and Georgina answered all of my question. Th very willing to work with me. The whole staff is wonderful from the time you walk in. My fusion is great and Georgina answered all of my question. They also have a great selection of vehicles. I wouldn't go anywhere else. More

I have been a customer of AutoFair Ford since moving to NH in 2005. I have always experienced exemplary customer service. Jim Savage has worked tirelessly to ensure my vehicle is always running efficient NH in 2005. I have always experienced exemplary customer service. Jim Savage has worked tirelessly to ensure my vehicle is always running efficiently and safely. The dealership has worked hard to make sure I am a satisfied customer. I have always been treated with the utmost respect and consideration. I would highly recommend this dealership! More

I have been bringing my vehicle to AutoFair for a few years now and have nothing but praise for the service I have been given. I deal with Jim Savage and he has always bent over backwards and even gone years now and have nothing but praise for the service I have been given. I deal with Jim Savage and he has always bent over backwards and even gone above and beyond. Being a woman and having vehicle issues..I need to trust and know that I am not being sold a "bill of goods". Jim has always done his best to work with me and accommodate my needs. Money is tight for everyone and he always looks for discounts, coupons etc. Every little bit helps and I thank Jim and AutoFair for working with me. The piece of mind I have knowing my vehicle is service by trained mechanics and the additional accomodations made by Jim make an unpleasant situation less stressful. Thanks again and keep up the good work! More

I wrote an earlier review stating that the price quoted was less than the price given when I arrived to pick up the car. Since then I received two calls from the sales manager who stated, "that is not th was less than the price given when I arrived to pick up the car. Since then I received two calls from the sales manager who stated, "that is not the way we do business." He was very apologetic and offered to help in any way he could. If you intend to buy a car here and have a problem with the transaction, see Larry. More

Steve was excellent in helping me identify a car for my needs. He was accomodating with the sales process when I requested a car that was not already on the lot, searching out other dealerships for the car needs. He was accomodating with the sales process when I requested a car that was not already on the lot, searching out other dealerships for the car I wanted. Steve made the buying process a little more fun, and treated me like a friend and not a victim of a sales person. I'd work with Steve again to buy my next car. I am very satisfied with my Escape. More

I recently traded in a lease a year early, and bought a Montego. I was led to believe, by both my salesmen, and my finance person, that ford was going to pay off what I owed on my lease so that I could buy Montego. I was led to believe, by both my salesmen, and my finance person, that ford was going to pay off what I owed on my lease so that I could buy the Montego. Because of what we were told, my wife and I believed that ford would let us out of our lease for nothing, in order to get us to buy the Montego. During the signing process I saw that the price on the contract was $22,500, when I expected it to be around $19,000. I asked the finance person why the price was higher than I expected, and he assured me that that price didn't reflect the fact that ford was going to credit me for the balance of my lease. I understand that this is my word against theirs, and that I signed a contract. However what I was led to believe by the employee's and what I signed were two different things. This seems very predatory to me. **The issue has been resolved** Autofair and I worked out a deal to satisfy both parties. More

I recently purchased a 2008 ford escape from autofair. I traded in a vehicle that I knew I owed more on than it was worth,so was a little wary and honestly thought I was just looking. However,Gus treated me traded in a vehicle that I knew I owed more on than it was worth,so was a little wary and honestly thought I was just looking. However,Gus treated me with nothing but respect and courtesy and was able to make me an offer I could not refuse with the help of his manager,Phil. I was offered a more than fair amount for my explorer(also purchased at autofair) and still got an incredible deal on my new car. I have since had follow up calls and I feel as though they genuinely care whether or not I am satisfied with my purchase. Their finance department is also very helpful and I was locked in at a rate that even my credit union could not touch. I recommend autofair to all of my friends and family and anyone else looking for a vehicle. More

I was hesitant to start looking for a new vehicle, because I'm a young woman and was definitely taken advantage of when I bought my first car at a different dealer in Massachusetts. I paid a lot more because I'm a young woman and was definitely taken advantage of when I bought my first car at a different dealer in Massachusetts. I paid a lot more than I should have for it. I really didn't want to do the whole run-around, dealership antics thing, but I went to Autofair Ford looking for an AWD or 4WD vehicle. I drive by there a lot and figured I migh as well look. I knew I owed more on my car than it was worth but needed to get into something safer and more reliable in the snow. I worked with Matt Roy over a period of at least a month. He was incredibly helpful and friendly, especially since I didn't know which vehicle I wanted and didn't know very much about Fords. He took me on test drives in the Fusion and the Edge and explained the benefits of buying new and pre-owned. I thought I'd decided on a used Edge but changed my mind at the last minute. Matt was very patient, no pressure at all, and finally got me into a brand-new 2008 Edge with AWD and a moonroof for a really, really good price, including the leftover from my old car I had to put into my new loan. Gil Martinez was the finance manager I worked with to get my loan. He was very helpful and worked with a bunch of banks and credit unions to get me the lowest interest rate possible. He explained everything to me and didn't make me feel like I was signing a bunch of papers I didn't understand. I'm very happy with my Edge! I'll certainly send family and friends there and if I ever trade my Edge in, I'll definitely go back to Autofair Ford. More