AutoNation Ford Bellevue

A professional and knowledgeable staff. The environment is attractive and comfortable to wait in. Work done in a reasonable manner and competently. The environment is attractive and comfortable to wait in. Work done in a reasonable manner and competently. More

Excellent review of issue, great listening, great communication, explored solutions resolved problem. Stayed at it til fixed communication, explored solutions resolved problem. Stayed at it til fixed More

Integrity is first and foremost! There were a few delays due to unexpected repairs on the vehicle, but they kept me updated and insured that I got to be the first one to look at i There were a few delays due to unexpected repairs on the vehicle, but they kept me updated and insured that I got to be the first one to look at it after it was fixed. Jacob, my wife and I met and took it for a test drive, and everything seemed fine and we agreed to buy the truck. Sadly, on the way home, something really catastrophic happened to the engine and I pulled over and parked and called Jacob, who by now was at home. He not only got the tow truck scheduled but went back to the office to ensure that all was ready for the mechanics to look at it first thing the next day. It turns out that this is going to be pretty extensive, but Jacob assured me that they would get it fixed and has kept me abreast of the progress. Also assured me that all the repairs would be covered and nothing out of pocket for me, which is a huge relief. I look forward to getting to drive this truck soon but more importantly I look forward to the next time that I do business with this dealership. The whole team went out of their way! More

I recently visited the Ford of Bellevue for oil change. Unfortunately, I made a mistake with the dates of my appointment. Despite this, the staff (Brad) at the dealership went above and beyond to accommoda Unfortunately, I made a mistake with the dates of my appointment. Despite this, the staff (Brad) at the dealership went above and beyond to accommodate me and squeezed me in. I'm extremely pleased with their exceptional customer service and the fact that they were able to accommodate me despite the mix-up. Overall, my experience at the Ford of Bellevue was positive and I highly recommend their services. More

Tanner, my salesperson at AutoNation in Bellevue, was a knowledgeable and pleasant person, very good to work with. The store was sparkling clean and easy to get to. knowledgeable and pleasant person, very good to work with. The store was sparkling clean and easy to get to. More

Great service experience! Easy online scheduling with lots of options. Drop off was quick and easy, and service was completed within a few hours. Great communication throughou Easy online scheduling with lots of options. Drop off was quick and easy, and service was completed within a few hours. Great communication throughout. And to top it off the dealership brought my car to my home when the car was done. More

I’m very happy with Donavan and Howard. They both were able to communicate with me in a timely matter and had me back on the road. Thank you! They both were able to communicate with me in a timely matter and had me back on the road. Thank you! More

Great service and friendly people. Easy to make an appointment and get notified when the car is ready to be picked up. Easy to make an appointment and get notified when the car is ready to be picked up. More

I’ve been servicing my car at this dealer since 2017 and there been always great customer and technician service! Great job!!! there been always great customer and technician service! Great job!!! More

Service was fast and complete within one hour of dropping off the truck. Detailed report on the service was done. off the truck. Detailed report on the service was done. More