AutoNation Ford East

Dennis was very helpful when I can in both times to purchase a car. Thanks purchase a car. Thanks More

This is the best group of people to deal with. Super friendly from the time you walk in thru the door. Very knowledgeable and easy to work with. Super friendly from the time you walk in thru the door. Very knowledgeable and easy to work with. More

The car as described, price was reasonable. Interior detailing can be better. Sales Person “S.G” need to work on his skills. he don’t know how to open the hood or the location of the spare t Interior detailing can be better. Sales Person “S.G” need to work on his skills. he don’t know how to open the hood or the location of the spare tire of a major auto brand he is selling. After I signed all the paperwork with the finance department and finalized the loan. He ignored my request to have the fob key to set up my phone while he install the temp TAG. Zero motivation and super low energy. I was very dissatisfied and disappointed. The rest of the team are solid and professional, especially the sales manager or the finance department (he found a better interest rate although I had a pre approval offer). The overall experience was good (Except the sales person). I highly recommend this dealer. More

Brought vehicle in on Tuesday late afternoon and vehicle was not seen until Friday morning. Frustrated and had to call. No vehicle for two and half days. was not seen until Friday morning. Frustrated and had to call. No vehicle for two and half days. More

I've dealt with his dealership for years and have taken my Fords there for service. I've also dealt with Matt for many years. He is professional and knowledgeable. my Fords there for service. I've also dealt with Matt for many years. He is professional and knowledgeable. More

The dealership is excellent love Automation Ford very good dealership no problems at all Good good dealership no problems at all Good More

Professional and friendly staff from minute enter the doors to leaving the car lot. All questions answered, details about the car, and what I should expect thoroughly explained. A warm and comfortable ex doors to leaving the car lot. All questions answered, details about the car, and what I should expect thoroughly explained. A warm and comfortable experience. Would recommend AutoNation East to others. By the way, heads turn when they see my Escape! More

My salesperson was fine but the price of labor is 3 times the part price! Can there be a little break on something?! They replaced my fuel pump the first time, car started cutting off again. Took it back an the part price! Can there be a little break on something?! They replaced my fuel pump the first time, car started cutting off again. Took it back and it was the fuel pressure sensor which was over $500 more dollars and I was floored because was there a way to tell that the first time?!! Service is on point as far as timing and overall work is good so far! More

My sales person was excellent, but that’s where the excellence stopped. The parts department were 35% higher cost than if I ordered the same parts online thru Ford parts online. ($180 online $240 in h excellence stopped. The parts department were 35% higher cost than if I ordered the same parts online thru Ford parts online. ($180 online $240 in house) Their explanation was “I don’t know what to tell you” I had a service appointment to have my roof rails replaced (brand new vehicle bought off the show room floor, but they were smashed and rusted somehow). The headliner needs to be removed in order to access the mounting bolts. You would think they would wear gloves or atleast wash their hands before re-installing the WHITE headliner. Nope, now I have grease on the headliner. I’m waiting to see what they are going to do about it, but so far their response is “we don’t have any porters to clean it for you until Monday” this was Friday at 5:15pm. More

Antonio was awezome. He helped us pick the perfect car for me! Josh made the finance part of the deal go smoothly and was very easy to work with. He helped us pick the perfect car for me! Josh made the finance part of the deal go smoothly and was very easy to work with. More