AutoNation Ford East
Wickliffe, OH
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The attention and service we received was remarkable. The Dealership and the sales person John Decapauj did all they could to make this a satisfying experience from sales to finance. I would recommend Mull Dealership and the sales person John Decapauj did all they could to make this a satisfying experience from sales to finance. I would recommend Mullinax to all my fiends and family. More
ray was the best. explain everything about my new car. i dont remeber the finanicl person but he took time to explain all the papers i sign. dont remeber the finanicl person but he took time to explain all the papers i sign. More
Earl is the man to see for a new car or truck! Excellent service and very professional! If you want a good and honest deal, see Earl Tate at Mullinax East!! service and very professional! If you want a good and honest deal, see Earl Tate at Mullinax East!! More
I had stopped in to the dealership to see if they had an I had stopped in to the dealership to see if they had an escape that my wife and i had seen at another dealership (classic) and had a terrible exper I had stopped in to the dealership to see if they had an escape that my wife and i had seen at another dealership (classic) and had a terrible experience, there loss. The mullinax ford east team helped us get more than what we had bargained for, they are great in every way that they can be from the second you walk in the door, to the knowledge of the vehicle's they have, to the finance department. I can not say enough about Jim Lundgren , Earl Tate , and Chris Bogar. they are indeed the best from start to finish, I am glad i stopped in that day and left with a 2012 ford escape (lime squeeze). The wife even skipped leaving the dealership (lol), so happy can't thank them enough. Two very very happy customers thanks for everything Wayne & Tracy Wyno More
Ray Sines greeted me and asked how he could help? He showed me the Ford Escape and the options, we talked about a trade and I met with the Finance Manager Dan Massucci. Everyone there was so nice and I showed me the Ford Escape and the options, we talked about a trade and I met with the Finance Manager Dan Massucci. Everyone there was so nice and I felt very comfortable working with Ray. I never felt anyone was trying to pressure me and even told the manager how much I appreciated that. I am thrilled with my New Escape and so happy I visited Mullinax Ford as I had not considered the Escape because I thought it was out of my budget. I did look at hondas, Kia, and Chevrolet Equinox, but bught the Escape. Thanks again and keep up the great work. More
I had not been anticipating buying a new vehicle but decided to look into the Ford Fiesta as my previous vehicle was getting up in the miles and starting to need more work that it was worth. I showe decided to look into the Ford Fiesta as my previous vehicle was getting up in the miles and starting to need more work that it was worth. I showed up before my appointment and worked with a younger saleswoman who test drove the cars with us. She did a great job of looking up options outside the dealership for me and what stickers prices I was looking at if I decided not to buy something on the lot. I was a pain in the butt because I really wanted a low monthly payment and not much car so I wanted to carefully figure out what I could afford and what I really needed. After driving the Ford Fiesta and the Focus Hatchback Kevin let me take the Fiesta for a test drive home to throw my bike in the back and make sure it would really fit all my needs. He was extremely patient while I hemmed and hawed about my choices. At the end of the day I got a great deal on the car, a very generous trade in on my current car, and truly felt I could come back with any questions I may have. I have had my focus serviced at Mullinax several times and really appreciate the quality work both their sales and service department have shown me. More
Service of sale person was great, friendly made me wish I could buy more car from there. No pushing you to make a decision. They understood what I needed to do in ruff time with question could buy more car from there. No pushing you to make a decision. They understood what I needed to do in ruff time with question More
I purchased my first Ford Focus from Mullinex in 2006. My 2006 vehicle has never been serviced by any other dealership or independant service facility due to the remarkable team in the service department. My 2006 vehicle has never been serviced by any other dealership or independant service facility due to the remarkable team in the service department. Prior to Justin Higgins promotion, he was the service representative I would request when making my appointment. Justin's knowledge, extraordinary customer care and professionalism and the comfort feeling he extended made me a true believer in Mullinex Ford East. Charlie Fisher was introduced to me after Justin's promotion. Charlie has proven to me that Mullinex retains outstanding, caring and knowledgeable personnel. Recently I purchased a 2012 Focus and had the pleasure of being taken care of by Earl Tate, New Car Sales Manager. Mr. Tate's clear advice and tenacity along with excellent customer service is praiseworthy. Joe Tripepi handed my new car over to me with skilled knowledge of the vehicle and enthusiastically demonstrated features which he could have advised me to refer to the owner's manual. These are the things that make a dealership five stars. Thank you Mullinex. J. Peters More
We went in to just look, and went home with a new vehicle! The guys were greaet, they actually got me into a 2012, when I was thinking 2009 or 2010, and kept me well under my price limit, including vehicle! The guys were greaet, they actually got me into a 2012, when I was thinking 2009 or 2010, and kept me well under my price limit, including an extended warranty! More
When I went to Ford to test drive the Fiesta, I was not expecting to buy a car. But I really enjoyed the vehicle and the price was great. Overall it was the salesman, Kevin, whose was friendly, efficient expecting to buy a car. But I really enjoyed the vehicle and the price was great. Overall it was the salesman, Kevin, whose was friendly, efficient and laid-back demeanor made me feel comfortable to purchase the car that day. More