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AutoNation Ford Miami

Miami, FL

4.5
619 Reviews

16800 NW 57th Avenue

Miami, FL

33015

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Showing 619 reviews

February 01, 2024

Hands down the best service I have had on my Ford F150 after taking it to other ford dealerships and leaving very upset. Bringing my truck for service at the Miami lakes location was by far the best servi More

by jamesoc8190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emanuel
Feb 03, 2024 -

AutoNation Ford Miami responded

Hi, thank you so much for your positive comments about AutoNation Ford Miami! If you ever need help, just give us a call. Happy motoring!

February 01, 2024

Salesman was great. Demo and test drive. Sales manager dropped the price once but held the line on his last price. I’d go back except for the distance I need to travel. More

by howardgross
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard
Feb 04, 2024 -

AutoNation Ford Miami responded

Hi, thank you for taking the time to leave us feedback. Thank you so much again for your feedback! We hope you have a great day!

January 31, 2024

Jami was awesome! He worked hard getting us what we needed. They team were exceptional friendly & helpful. More

by Olajore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jami
Feb 02, 2024 -

AutoNation Ford Miami responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Miami. We are always more than happy to assist you if anything else comes up. Take care!

January 10, 2024

The sale person was very unprofessional. He did not have any idea what cars were in stock. He made me waste my time. More

by oscar
Recommend Dealer
No
Employees Worked With
Jaime Cruz Montalvo.
Jan 12, 2024 -

AutoNation Ford Miami responded

Hi Oscar, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (305) 707-0141. We hope to hear from you.

December 25, 2023

Very good customer service i was veery pleased. Fixed my car fast car running great More

by davidmanuel82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
Dec 28, 2023 -

AutoNation Ford Miami responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 11, 2023

Juan , who assisted me at this location , did an awesome job. I thought my car wouldn’t be fixed but he found a way with other mechanics to make this happen. He provided excellent diligence towards my issue More

by eckoe04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Dec 13, 2023 -

AutoNation Ford Miami responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Miami! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2023

His good treatment and kindness and flexibility to negotiate.Very Good 👍 Thank you very much. More

by Miguel Santana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Santos
Dec 08, 2023 -

AutoNation Ford Miami responded

Hi Miguel, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 05, 2023

I was over charged for a oil change and I was told that I needed brake pads for my front brakes and I needed to replace my routers and it would cost me 2,500.00, I advised Chris the service guy that was to m More

by vikinginc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Dec 08, 2023 -

AutoNation Ford Miami responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Miami. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (305) 707-0141 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

December 05, 2023

Outstanding customer service and great skills. The tech rep was very professional and the car was delivered in a timely manner. More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Gonzalez
Dec 08, 2023 -

AutoNation Ford Miami responded

Hi Jean, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2023

Very professional. They helped me to find the right car for me, base on my needs and explained in detail all the different payment options. More

by Leandro Cervetto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
Dec 04, 2023 -

AutoNation Ford Miami responded

Hi, we are pleased to hear you had such a positive experience with us, Leandro! Feel free to stop by if you ever need any more help.

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