AutoNation Ford White Bear Lake

Brandon Kachel is the best auto sales rep I have ever worked with. He knew the products inside and out, asked appropriate questions about how we would use the vehicles to be certain he was showing us th worked with. He knew the products inside and out, asked appropriate questions about how we would use the vehicles to be certain he was showing us the attributes of the vehicles which were relevant to us, and at an appropriate point probed on financial requirements, including whether he should show us used cars v. new, lease v. buy, loan v. cash, etc. When we told him that Tousley Ford was our first stop on a day of trying out different vehicles, Brandon gave us detailed information to take with when we left, including an initial pricing proposal, then followed up later. He also effectively leveraged the sales benefits of the rebates which where then active - when I told him we would be in the next weekend to buy the car, he made sure I understood that the rebates he had told us about would expire in 2 days, which of course drew us back in sooner. As someone who has managed peopled in many areas, I truly enjoy recognizing and working with someone who is a true professional in their field. Brandon is such a professional. More

We purchased a new 2010 Fusion. It was a very good buying experience at Tousley. Our salesman Mike Gerlach was very knowledgeable, and allowed us to take all the time we needed to make an informed decision. experience at Tousley. Our salesman Mike Gerlach was very knowledgeable, and allowed us to take all the time we needed to make an informed decision. In the end we could have got the car for a couple of hundred dollars cheaper at another dealer, but we wanted Mike Gerlach and Tousley Ford to get our business because they had earned it. I would recommend Tousley Ford to anyone looking to purchase a car. More

Unbelievable Sales Experience! Everyone from the top of the dealership down,took time to aknowledge you were there and wanted to know more about you not just as a possible sale, but on a personal level as the dealership down,took time to aknowledge you were there and wanted to know more about you not just as a possible sale, but on a personal level as well. Geoff J was the best sales person we have ever had, and we have purchased many vehicles at many different dealerships. Top knotch service!! Well done! More

We knew we were entering the dealership with a complicated situation. We were ready to hear that they would not be able to help us at this time. The sales associate we were introduced to helped complicated situation. We were ready to hear that they would not be able to help us at this time. The sales associate we were introduced to helped us to feel very at ease and assured us that they would do everything possible to get us back on the right path. He brought Ann into our transaction and their hard work began. Approximately 4 hours later and meeting with several different empolyees who were all working to pull the best deal possible together for us, we drove off in a new Ford Fusion. We tell anyone and everyone we know who is looking to purchase a vehicle to go straight to Tousley Ford. I can't imagine purchasing a vehicle from any other dealership. They were incredible! More

I had a great experiance when I walked into Tousley ford! Especially compared to other dealerships i visited. It was my first time buying a car on my own! Alot of dealership treated me like I couldn't buy an Especially compared to other dealerships i visited. It was my first time buying a car on my own! Alot of dealership treated me like I couldn't buy and just had me wonder around! At Tousley they sat me down and listened to me and asked me questions like what I wanted in my next vehicle and then showed me a fusion! We drove a couple and also a focus! But in the long run I got te fusion! They r a best price store which was new for me but I feel like I got a great deal compared to other stores! So glad I got a ford too and not a Toyota! Thanks guys More