At the beginning everyone was all nice to me because I am there to purchase a vehicle until things went downhill. I got the good ups with them saying I can take the car home because I got approve and blah blah blah. 2 weeks later they called me stating I can't have 2 open auto loans so either I pay off my first auto loan or I return the vehicle. I told them why was I not aware of that before I purchased the car, and all they said to me was they apologize for the miscommunication. Turns out the open loan was all an excuse. The girl Ann is a xxxxx and the receptionist as well. I returned the vehicle and they told me that I will receive my down payment through mail. For the past few days I haven't seen the return of my check through mail so I called them and every time I call, it seems like they are avoiding my calls. At this point all I needed was MY money back! They finally called me back and the girl Ann had the guts to ask how much do they owe me. I told her the amount and end it at that. I gotta give xxxxx to these people who don't know what they are doing and can't believe this dealership is still holding up. I'm guessing that all this happened because they screwed up on their end but didn't have a good excuse to cover for what they screwed up on. After all that mess, I went to a new dealership and purchase a new vehicle and I was approve and drove my new car home and been having it ever since.