Purchased a 2018 Honda Ridgeline RTL-E from AutoNation Honda Chandler in August. After getting the typical run around, salesman B.S. and flat out lies from other dealers, AutoNation Honda Chandler guys were a ray of light in a rather typical and stormy buying process that you would normally expect. Negotiating a new car purchase is always a P.I.T.A! - Not with these guys! There wasn't any back and forth negotiating or feeling like the sales person is working you over to squeeze every last cent out of you. They were very professional. Very knowledgeable. Very courteous. Very respectful.
Some insight into my previous experience: Right Honda in Scottsdale agreed to a price, then called the next day and added $3,000 more than what we discussed, practically calling me a liar when I told him he made a mistake. I scratched them off the list and moved on...
I called Bell Honda and spoke to Brandon Latour. He said they had the truck I wanted on their lot ("I'm looking at it right now. Come on down!") getting me to drive all the way down there to find out that they never did. (To Bell's credit, I worked with Brent Harris once I got there, and found him to be a VERY professional and knowledge sales person. I would have purchased from him, but the flat out lie from Brandon Latour made it impossible to do so. If you do go to Bell Honda, ask for Brent Harris.)
So on, and so on...
AutoNation Honda Chandler's sales manager, Brett Marrs, called me up late in the afternoon and informed me that he had the exact, elusive "unicorn" truck that I wanted (that all the other dealers said that they could get but couldn't give me a date as to when), and could have it ready to go the next day. On top of that, it was a 2018 model!
I told him of my experiences with the other dealers and asked him to snap a few pictures and send them to me as proof that he really did have the truck on the lot. He enlisted the help of his internet sales manager, Cory Cameron, who took a few really nice photos and sent them to me within minutes.
I called Brett back, thanked him and told him my (low) price that I was willing to pay for that truck. He said, "no problem", and was able to do the deal. He even threw in all weather floor mats! BONUS!! No haggling. No run a round. No lies. NO B.S!
What is nice about the buying experience here is that they are very transparent being a publicly traded company as opposed to the other dealers who are privately owned and greedy.
I will never buy from any other dealership. It's AutoNation from here on!